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AHTI Games Casino - Game glitch won't allow me to play, support not helping at all

Complaint Info
Disputed casino AHTI Games Casino
Reason Software glitch
karedok Indonesia Message
Posted on October 22, 2018


on 20 october 2018 i registered with this casino with made deposit $20,after thats i played many slots game without any errors/problem & after several hours i tried played slot game microgaming burning desire, i played about 1 hour with this game, but when i try change slot another slot game problem came in i cant play another slot game because always get stuck on game burning desire resume , i click resume that game after came to this game and played a minute and want quick this game and closed it always get resumed with this game, i cant play another games, i cant go to my profile area, cant do nothing always get stuck with game burning desire over and over like this, dear askgamblers please help me this case,, for your attention thank you so much.

I already many time email to the support this casino but no get any respond.

Posted on October 24, 2018

As i already answered your post on the 20th October I will just repeat what i said there I checked your account and see that Support contacted you on the morning of the 20th

They informed you that they closed your session and explained how to close the session properly in the future . I see they also informed you that you did not lose anything

Sorry for the inconvenience and hope to see you back one day

The Ahtigames Team

Posted on October 24, 2018

Dear @karedok,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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