Ag Awards

Betworld Casino - Acount Blocked No Withdrawal

Complaint Info
Disputed casino Betworld Casino
Reason Delayed payment
Amount € 2000
Posted on February 25, 2016

Last week i Register at this casino/sports book and made a few deposits that i lost, on my last deposit (905Euros Total) i manage to win a litle and get my balance up to 2000€ that requested a withdrawal,

They instantlty blocked my account because they need documents to verify the account, documents that i send, and on saturday my account was verified and unlocked and all was good i was waiting for my withdrawal, in the next day my account was Blocked again, i instantly contact costumer support, if before they reply within minutes, now completly ignore my emails, and dosent reply to me, now im out of my deposit money and without my withdrawal , and all i get from CS is vague replys without sense. Im starting to think that this was a very bad choise to play there i dont think i will be paid ever

Posted on February 25, 2016

Costumer support still dosent reply to emails, theres no other way to contact them, not even a phone number, as far as i could find, Betworld is a rougue operation runing by Interwetten, Same site, same layout, same terms etc, Now im wondering why interwetten needs to run a parallel sportbook with such a bad CS , i think i will never be paid

Posted on December 8, 2016

After numerous attempts to obtain a signed security waiver from a player, AskGamblers Complaint Team didn't receive any. We have no other option but to reject this complaint upon submitter's unwillingness to cooperate.

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