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William Hill Casino - Account failed to be closed

UNRESOLVED
Complaint Info
Disputed casino William Hill Casino
Reason Account closure
Amount £ 130
Clb262 United Kingdom Message
Posted on July 10, 2015

Account failed to be closed when I was told it was on the 12th may 2015 I have a problem with gambling and they told me my account would be shut it was I was then allowed to deposit 130 pounds into this account that should of been shut William hill casino club failed me by not shutting it but telling me they had please be aware people they are not helpful have not answered any of my emails of complain I have emails from the stating account was shut in May and emails to confirm I have been able to use it and deposit to it sine that date

AskGamblers
Posted on July 6, 2015

@Clb262,
Any update considering your complaint? Thank you.

Clb262 United Kingdom Message
Posted on July 6, 2015

They have said they will refund the money however I'm still waiting for them to confirm this with me

AskGamblers
Posted on July 10, 2015

Complaint unresolved, due to inactivity of casino.

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