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Slots of Vegas Casino - I've waited payment for 6 months

RESOLVED
Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 500
Ampowell13 United States Message
Posted on April 7, 2017

I've been waiting six months for my checks... But adding up to a total of about 500 dollars. I've talked to 16 service reps . Each one has told me the same exact thing. Thank you for bearing with us... I've escalated your situation to the finance department.. It could take up to ten days to depart from our international facility" it has been since OCTOBER OF 2016 . Nobody is helping me .

-Ampowell13

Posted on April 11, 2017

Hi Ampowell--

I'm so very sorry for the delays you've experienced with this.

I've reviewed your account and I do see your payment was sent off to be processed, yesterday. With this in mind, I would expect to see tracking, late this week. Once tracking comes through, I'll come back to update this thread.

All the best,

Tawni

Ampowell13 United States Message
Posted on April 11, 2017

Tawni,

That is truly great news . I really hope that the checks are sent soon. I appreciate your help.

Thanks,
Austin

AskGamblers
Posted on April 15, 2017

Dear Slots of Vegas Casino,

Please let us know if there's some update regarding this case.

Posted on April 18, 2017

Hi AskGamblers--

I've checked on this and I do see from the tracking that the payment was delivered to AMPowell, last Thursday. ;-)

Thanks,

Tawni

AskGamblers
Posted on April 18, 2017

Dear @Ampowell13,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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