Hello I wait since Sunday for my payout of 6500 €!
I have already sent as requested a copy of my ID card, an address confirmation or proof, a screenshot of my Trustly payments and a selfie of mine with my ID card next to my face! Since then, I'm only holding out I should wait and often ignore me completely! they advertise with payout times of 24-48 hours!
Today at noon I got a statement from the support my case would be processed today, in the evening it was then said they wanted to pay off but they have problems with their payment service! have a photo attached!
It's my first payout in this casino and I have to mention I played at the casino with no bonus!
please help me to get my money I would like to go on vacation soon