On Nov 18 i was told to provide the following for my request of pay out of 19xxx.xxeur
1. A copy of your ID/Passport/Driver’s license
2. An up-to date bank statement or utility bill with your name and address stated in it
3. A screenshot of your Skrill account, where your personal details can be seen
Which i had provide all the documents as request by Nov 19 .Lately there was no update from them so i try to log on my account on Nov 24,i was shock!! Since i wasn't able to login to my account, so i contact their live support and email them to follow up the issue ,all they reply me is
Thank you for contacting 18bet.
Your case is still under revision but please note that as soon as we have updates we will get back to you!
This is totally funny that how they did to me cause before they close my account there is no email or contact from them until i email them asking why i wasn't able to log in to my account
Now i don't know when they will get back to me ?Since they haven't email me and i don't know where my winning went as i am unable to login my account .