Vegas Hero Sportsbook
- Crypto-friendly sportsbook
- Live chat support 24/7
- Good selection of betting bonuses
- High minimum deposits for cryptocurrencies
Editor’s View
VegasHero is a crypto-friendly sportsbook that offers both regular sports and esports betting to its customers. It covers all the most popular sports and leagues and provides some exciting betting features to enhance your betting experience.
Read our VegasHero review to learn more about the sportsbook and decide if it could be your next betting destination.
General Information and Safety Details About VegasHero
VegasHero is an online casino and sports betting site, carrying a Costa Rica licence that allows it to conduct operations in multiple countries in the world, but also restricts it from some major markets.
The website is quite easy to navigate, with most of the information available on the links in the website footer. You can change the language to another one from the provided list in the bottom left corner if English is not your preferred language.
VegasHero Payments and Withdrawals
You can find available payment methods in the Payments tab, but you should note that their availability will depend on your country. VegasHero allows you to deposit using your Visa or Mastercard, digital payment solutions such as Revolut or MiFinity, or your preferred cryptocurrency.
The minimum deposit amount for most fiat payment options is €10, but it is higher and ranges from €30 to €60 for the cryptocurrency options.
The VegasHero withdrawal options are similar to depositing ones, with almost all of them being available to withdraw funds as well, so you can withdraw using the same method. The minimum withdrawal is the same as the deposit for both fiat and cryptocurrencies.
VegasHero’s Best Offers
When creating a user profile, you can opt to claim the VegasHero sign-up offer that gives you a 100% bonus up to €100 on your first deposit.
Other bonus offers at the time of writing this VegasHero sportsbook review include a weekly reload bonus up to €500, a 10% cashback bonus, an acca boost and a boosted odds bonus.
Betting Features Available at VegasHero
VegasHero provides a few attractive betting features, designed to enhance your betting experience and give you more options for your bets. Here’s what you can expect to find:
- Live betting: The in-play betting adds a new dynamic to your betting experience, and if you are watching the match, it also adds more thrills as you await the outcome. It is easy to track odds changes for all available markets.
- Early payout: If the team you bet on takes a two-goal lead at any point in the match, you can get an early payout on your bet regardless of the final score. The matches and markets where this feature is available will be clearly marked.
- Bet Builder: The Bet Builder is available for the most popular leagues and events when betting on football, tennis, and basketball. These events have a small fire sign next to them, so you would know that the feature is available.
- Cash out: VegasHero allows you to cash out early on single and multiple bets, which will again be clearly marked. You can get a partial or a full cash-out.
Most Popular Sports at VegasHero
With VegasHero offering its services to international customers across continents, it’s no wonder that football is the most popular sport the operator offers. You can find the most popular competitions at the top of the sports list, and most of them are football.
Baseball, especially the MLB, is also popular on VegasHero, just like basketball and tennis, which are popular sports to bet on worldwide. Esports are also a popular betting option, with many available games and leagues.
There are around 20 sports to choose from, plus popular entertainment and politics betting markets, so you should be able to find something for yourself.
VegasHero Customer Service and User Experience
It takes three steps to set up a VegasHero account: you need to choose whether you wish to claim the welcome bonus, set an email and a password for future logins, and provide some personal and contact information.
If you have any questions, you can first check if the answer is in the Help Centre. If you can’t find it there, you can contact customer support 24/7 via live chat or send them an email if it’s a more complicated matter.
The website translates seamlessly onto smaller screens, so you can easily bet on the go on your smartphone or other device.
VegasHero’s Commitment to Responsible Gambling
On its dedicated responsible gambling page, VegasHero provides a self-assessment test where users can check if they are still in control of their gambling habits, and links to helpful organisations. There is also a list of suggestions for maintaining control of your gambling.
If you need to self-exclude from gambling activities, you can send a request to customer support via email, and they will then close your account within 24 hours.
My experience with VegasHero has been extremely disappointing and frustrating. I initiated a withdrawal of €1000 on 5th February, and until now the payment has still not been approved or received. Despite multiple attempts to contact customer support, I have only received generic responses and no clear timeline or resolution. This delay is completely unacceptable and raises serious concerns about the reliability of this platform. Based on my experience, I strongly believe this is not a trustworthy service, would not recommend VegasHero to anyone, as it feels like a scam and puts users at risk of losing their money.