Zinkra Casino Complaints
Zinkra Casino Complaint Stats
Resolved
3 / 3
Avg. Amount
$7,966
Avg. Complaint Duration
3 days
Avg. Response Time
20 hours
Pending withdrawal at Zinkra
Resolved
€20,061
I have been waiting almost a week for a withdrawal. Account is already fully verified, and multiple withdrawals have been successful in the past.
In their t&c, they state that withdrawals should normally be processed within 3 days.
I chatted with them on Sunday 5th Oct, then they had no information. I emailed them yesterday, but no answer to that yet.
Very happy with Zinkra so far, and I expect them to pay out soon. So my demand for this complaint is that they process the withdrawals.
Pending withdrawal: €4000 + account balance of €16061.
In their t&c, they state that withdrawals should normally be processed within 3 days.
I chatted with them on Sunday 5th Oct, then they had no information. I emailed them yesterday, but no answer to that yet.
Very happy with Zinkra so far, and I expect them to pay out soon. So my demand for this complaint is that they process the withdrawals.
Pending withdrawal: €4000 + account balance of €16061.
Deleted balance problem
Resolved
$700
Hello, I have been playing sports betting and casino games on zinkra casino for a while.I had no problems losing in the casino, as expected.However, after making a profit from sports betting, my balance was deleted due to my violation of the terms and conditions, as stated in the attached e-mail . I don't know which rule I violated. I have shared my winning bets below I didn't even share what I lost. I would like to ask for help on this issue thank you
Withdrawal problem for a week
Resolved
Hello, I have been playing sports betting games on Zinkra for a while.I completed the kyc procedure without any problems and my account is fully approved but my withdrawal panel on the site is closed as seen in the attachment. I have been negotiating on this issue through live help for 1 week, but no progress has been made. I need help thank you