WinLegends Casino Complaints

Hello,

I have been struggling to withdraw winnings from WinLegends for 1.5 weeks now. They have twice accepted only one of multiple open withdrawal requests in order to stall the others. Today they canceled my two open withdrawals and again asked me to make new withdrawal requests for smaller amounts.

1st time:

-> I had 2 open withdrawal requests each for 1000€

-> They cancelled the requests and asked me to make new requests each for 500€ (the casino has a limit of 3 withdrawal requests so clearly they stall and want me to play more)

-> I made 3 new requests each for 500€

-> They then accepted only one withdrawal request of 500€ and not the other two

2nd time:

-> I got lucky and won more so I made 3 withdrawal requests for 1000€ on 3.10.2024

-> They accepted only one withdrawal request of 1000€ and not the other two

-> Today I asked them why the other two withdrawals were delayed, answer was: "We would like to inform you that your withdrawal requests totalling 2000 EUR have been interrupted due to technical reasons. Please try to create withdrawal requests of 500 EUR each, the finance department will make the withdrawal as soon as possible."

I think it's quite clear that they are acting unfairly and continuously stalling the withdrawals. I have now made two new withdrawal requests each for 1000€.

If possible please help me. The casino's behavior is unfair and time-consuming. Thanks :)

Winlegens doesn't pay my winnings!

I have waited over a month now for my 2 withdraws, with the total amount of 750€ (500€ + 250€).

Winlegends just say that my account is under some check but nothing happens.

My account was fully verified earlier and all payments went without problems until now.

I have been asked for more documents under this check and I have sent them but still, nothing has happened and they don't even answer when will I get my money.

I have tried to ask this many times already. This is just awful experience with them.

Can you help me to get my money?

Hello.

So I started to play at this casino a week ago on Friday 2/6-2023.

I used my Mifinity wallet and deposited 40 euro.

Started to play blackjack and won up and down and at last I came to 600 euros.

Meanwhile, I was playing blackjack, I also verified myself which is automatic, it has an id and electricity bill, and even a selfie.

I also uploaded two pictures of my Mifinity account which shows my name etc.

Today when I contacted chat (again) they told me I need to send proof I own Mifinity wallet, which I already did and it is green on the site even.

I kept dealing with this Bianca who keeps copying and pasting the same messages all the time about how kyc had contacted me via email, and I never had any emails from them at all.

I even sent [email protected] and [email protected] emails without a response from them.

So support tells me I need to verify Mifinity even though I did.

Also tells me KYC sent me emails when isn't through either.

I need help with this.