VIP Stakes Casino Complaints

I found VIP Stakes Casino through this affiliate page http://www.netentcasino.com/netent-casinos/vip-stakes/ & went ahead with the exclusive offer. After signing up, I was prompted with a pop up that said "Get 50% extra on top of your 150% if your deposit today". So I clicked Yes and went ahead and deposited $50. After depositing the $50 I realized that no bonus money had been credited. So I contacted support and waited for them to reply. To which they replied "lex Carlov - Dear Lisa, unfortunately, deposited amount does not makes you eligible for this bonus, you had to choose 150% bonus to get it, as minimum deposit amount for 200% bonus is $101". I then went on to say the following ---- I did select the 150% bonus, then I was told if I deposited today I could have an extra 50% and get 200% but must deposit today only. Also if you view the promotion page https://vipstakes.com/en/promotions/1non02vs it does not say that to receive the 200% bonus you must deposit $101+. If you read the terms and conditions it says * The promotion page offering the 200% bonus. https://vipstakes.com/en/promotions/1non02vs Individual Terms & Conditions - This offer is valid for seven days after you get an email invitation; General Terms & Conditions - https://vipstakes.com/en/promotions/general_terms/ DEPOSIT BONUS Unless stated otherwise all bonuses, triggered by deposit, require a minimum deposit of 10 EUR or currency equivalent; Wagering requirement for bonus money, triggered by deposit, is being calculated from bonus+deposit multiplied by rollover count; Unless stated otherwise all bonus money awarded will have a 45x wagering requirement; While wagering the bonus the maximum bet per round is 5 euro or currency equivalent, and if player exceeds this amount VIP Stakes reserves the right to cancel the bonus and any winnings attached; Unless stated otherwise, the maximum bonus amount, triggered by deposit, is limited to 100 EUR or currency equivalent; Bonus is valid for a period of 7 days from the date of issue. VIP Stakes reserves the right to remove any remaining/unused bonus from the player's account at the end of the stated period. VIP SPINS TRIGGERED BY DEPOSIT Unless stated otherwise all VIP spins, triggered by deposit, require a minimum deposit of 10 EUR or currency equivalent; Wagering requirement for bonus money won from VIP Spins, triggered by deposit, is being calculated from bonus multiplied by rollover count; ------------------------------ After this the Support staff ignored my messages, refused to credit me any bonus for my $50 deposit & they also don't have the Net Entertainment slots as they claim they do. This casino is a joke. I have also attached screen shots of all the messages so you can see for yourself that this casino is nothing but a scam.

On the 23/09/2015 i received and email saying i get Bi-Weekly VIP bonus 300% bonus. So i deposited $20 i didnt get any bonus once deposit was done. I waited till that evening to speak to support i was told " Due to Netent Games being updated i didnt get the bonus" I asked if i will get it i was told " Unfortunately i will not be getting the bonus"

Hi
Won some money this weekend ... when I check my e-mail today in the morning I see that the first 3 withdrawals are conducted in 1000 - nok each to Neteller ..., But the other withdrawals with total 16000, - nok has not been done ... trying to login to the site and get auto-told that my account has been blocked .. and that I should contact support .. (got no mail about it) no live chat, no phone I can call ... and they havent answered my mail for the hole day ? .. then im I stucked with 16000, - nok for withdrawal and 5000 - nok for play account ..? Also submitted verification documents on Saturday and received no response to it
I Expect at least a mail saying why they block my account.. and what will happens with my money ???
I really want to know why Vip Stakes Casino has closed my account ?