TwiceDice Casino Complaints

Hello. I registered and played in this casino, and after winning a little I decided to try to withdraw funds. As a result, I am waiting for a payment of $330 from December 10th.

The account is not verified and they do not respond to internal mail or email. I will be glad to help you solve the problem. Thank you.

Hello

26.10.2022 I sent documents to verification and request withdrawal / a small part of what is on my account/. But till now I did not received any response from Twicedice casino. There is no live chat and they don't seem to respond to my emails, so there is no way to reach them. Screenshots show my withdrawal attempt, verification attempt and sent e-mails to casino support. But without any response.

Website doesn't reply back. Verification documents were submitted about 15 days ago, same as my withdrawal request. There is no live chat and they don't seem to respond to emails, so there is no way to reach them. Both screenshots show my withdrawal attempt, and verification attempt as well as an email from 13 days ago asking what was the delay about.

Hello Askgamblers,

I need your help ASAP. I deposited 432 euros to this website on 08.06.2022. Then until 16.06.2022 I just played on sportsbook without any bonuses. I made my money 5866 euros. Before becoming a member, I read their terms and conditions. I followed all their rules. I just made some bets and I won this money.

I uploaded my document and requested a withdrawal of 2500 euros on 16.06.2022. Then I waited until 17.06.2022 they closed my account and just sent me an email which says " It seems there has been a problem with your TwiceDice withdrawal request and it has been cancelled. The reasons why your request might’ve been cancelled vary. First you should go over TwiceDice FAQ to see if there is a solution described there"

After this I tried to reach them on Live chat but if you are not a member you cannot reach them on Live chat, you have to be a member to reach Live chat. I sent emails, but they didn't reply to me. There is no explanation for the reason why they closed my account. I have all screenshots about the account, if you need I can send them all.