Prospect Hall Casino Complaints

Hi I made a withdrawel last Thursday am, I got email stating that this was processed and when normally done be in account the next day Checked was not in allowed until the Monday. And not in tried to use online chat not available emailed to adv that they where having been issues and estimated 4 -6 day. May be but could not guarantee this. Nothing on here website u til testers regarding this I kept emailing everyday. And getting told it there processor fail and cannot give accurate timescale to me is very concerning as a company surely you would know a time scale being sub a large issue then yesterday they advised that the company for a backlog and be in account usually writhing 6 days. I asked to speak to a manage advised no they are not calling customers They asking advised other casino are having this issue I have withdrawn from 3 different casino this week and had money the next day All I am hearing is excuse after excuse And not giving any sort of proper time scale I am seriously concerned as why is company still taking money and gambling when there is fault with payouts

I deposited money using PayPal but it was not credited to my prospect hall casino account. I received confirmation from PayPal that fund left my account. I contacted customer service via email but they ignored me until the fourth email, they said that they cannot see any deposit attempt, and that if the fund left my account it should return. I contacted PayPal who sent them proof that they received the money, and I also sent them a PayPal confirmation that I deposited fund on my account. They ignored all that. This is purely and simply theft. This is not fair and I call it "dishonesty' never trust this casino again or play on this site. I feel cheated and very disappointed.

Hi,I have a joint with this casino 3 days ago with offer 500% I have done two deposit one of 17gbp and another one of 10gbp with my debit card,but at both error I don't riceved money in my account and relative bonus,but the money are taken from my bank,are three days I still email this casino without any answer.thank