Lumi Casino

Payment Information and Options at Lumi Casino

The deposit and withdrawal methods supported at the casino are listed above. Please note that there is no payment page for unregistered users. However, if you are from Finland, the deposit methods will be available to you instantly. 

The minimum withdrawal amount is €20, and once a withdrawal is requested, it will remain pending for 1-2 working days. Once approved, it will be processed immediately but may take up to 3 working days to reach your account - this period will vary depending on the withdrawal method selected.

Verification checks will be completed when you deposit, but additional checks can also occur. There may be requests for supporting ID or other documentation. Additional checks can be made if you accumulate or withdraw more than €2,000. 

You can withdraw up to €5000 per week. However, if you are a VIP player, you may be eligible to withdraw more or apply for a withdrawal limit increase. If you withdraw over €100,000, the casino reserves the right to pay you in instalments. 

Games at Lumi Casino

You’ll have your pick of the casino games at Lumi! There are online slots, progressive slots, Megaways and more. There are various gaming providers here, so you have plenty of variety. You can list these gaming providers when you’re in the games lobby. It also shows you how many games from each provider are available in your country. 

There are various filtering options available too. You can list games by the date they are released, in alphabetical order, or by which ones the casino recommends. Another option is to select a random game. This is an excellent feature if you need help deciding what to play. 

Of course, it’s not just about the slots. The casino is home to different variants of table games, scratch cards, online poker and more. 

You can also visit the live casino and join the live dealers. Games are hosted by the likes of Pragmatic Play Live and Evolution Gaming, so you are in safe hands.

Lumi Casinos Commitment to Responsible Gambling

The casino wants you to play in a safe, secure and supportive environment which is why they have a responsible gambling policy. 

As part of this policy, they have provided you with player protection tools to access when you’re logged into your account. We have listed the tools above. They can help you control and limit your spending, take a break from your account and self-exclude. 

You’ll also see reality checks as you play. A reality check allows you to keep track of the time you have spent gambling and provide an overview of your net winnings for that session. 

You can also set a time reminder of your choice. The reality check can be activated directly from the Homepage or from within the My Account, Responsible Gambling section when you log into your account.

More information is also available on the casino's responsible gambling section at the foot of the casino. 

Customer Support at Lumi Casino

You can contact the casino's friendly and knowledgeable customer service anytime. One of the quickest options is to launch live chat.

You can launch the feature 24/7, and you will be transferred to a live chat agent when one is available, as there is no chatbot. If you need to upload documents, you can do this through the live chat feature. 

For non-urgent enquiries or to provide feedback, you can email the casino! Include as much information as possible so the casino can reply quicker. 

Alternatively, you can visit the FAQ page, where some of the casino's most common questions have been answered.