Lucky Elf Casino Complaints

I played year ago In this casino, made few deposits after that won money.

About 300 are still there pending, My account was verified and made deposits via many methods.

After winning was tried to withdraw. They declined saying you need to use the same method that I did! But still declined.

So first Red flag, they message me and said to make another different deposit to withdraw from that method, so I did that 2times I think.

Try to make that withdrawal but still get declined for weeks, message them and no answer. After that I cant Get on the Site for about few months, they blocked me or I don't know. Or country restricted, BUT I WANT MY MONEY BACK!

Don't Trust this site!

I accumulated winnings of $764 on money men megaways. In which I proceeded to attempt a withdrawal of $700, and left $64 in my account to continue playing.

I encountered an error, during this withdrawal attempt via visa debit card, which took the balance of $700, but has not shown in the system of the withdrawal taking place and the $700 were no longer in my balance.

I have since been asking for my funds back but am only given excuses and cover ups.

And they are acting like I am in the qeong even when I submit proof of the matter

I’ve had a complete nightmare with lucky elf the last 24 hours. Spent over 3 hours trying to withdraw my winning. Firstly I tried unsuccessfully to withdraw via bank transfer. I work in IT and there’s definitely a bug in their bank transfer interface. Tried several browsers, and devices with no luck. Contacted support they advised me to wait for their support team - nobody came back to me so I tried the Interac email transfer method, they rejected it due to a ‘technical error’ and advised me to try again. Tried again and waited 12 hours until I contacted support only for them to tell me to try again. Gia didn’t know why but asked me to wait longer. . .

Feel like I’ve been given the runaround and I feel very vulnerable right now. I deposited via Ethereum so I would now like to withdraw via that method but they’ve advised me I’ve reached my withdrawal limit. Very strange seen as though I’ve both withdrawn a penny!!!