GoBetGo Casino Complaints
GoBetGo Casino Complaint Stats
Resolved
1 / 3
Avg. Amount
$56,874
Avg. Complaint Duration
11 days
Avg. Response Time
4 days
Refusing to pay me 125,000 Euro!
Unresolved
€125,000
I have 125.000 Euro in my account, all was verified and they alreay paid me out, but when my winnings got bigger they closed my account and forfeit my winnings. As we all know now, GBG is scam, if you search for GoBetGo SCAM you will find 1000 results and 100000 customers, that got not paid. I contacted 10 lawyers...nobody can help and also askgamblers can not help. Just want to warn all of you!
Refusing to verify my account and to provide any support
Unresolved
€36,000
I have over 36.000 Euros on my gobetgo-account. I want to withdraw money and went through the necessary verification procedure on January 3rd e.g. I uploaded a copy of my passport plus a recent utility bill and bank statement.
Since then my documents have been in the status of „pending“ - I haven’t received any message from gobetgo. In the last days (January 3rd and 5th) I’ve written two mails to gobetgo’s service-email-adress [email protected] inquiring about how long the procedure would take. No answer!
Given the total lack of responsiveness in the past 5 days from gobetgo’s side and having read the various complaints of other users of the casino I urge gobetgo to immediately cooperate on my verification and withdrawal of money.
GoBetGo Casino does not verifiy my Account
Resolved
I have an Account with Gobetgo.com since a few weeks. The odds are really great the signup was done without a hassle the 100% Bonus great BUT they don’t Pay out.
I am trying to get my account verified by them and after sending a Bank statement, my ID, a certificate of residency, a copy from my CC ( with most of the numbers blurred of course ) a photo from me holding my Laptop with the web page opened and my Id and CC in the other Hand .. Nothing !
Maybe they also need a DNA sample i don't know.
I have written to them a bunch of times
No answer is given except standard answers.
My Account remains unverified and I can’t withdraw my winnings.
I hope that it is all a Big Misunderstanding