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GoBetGo Casino does not verifiy my Account


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By Jose L.
11 years ago
Message on forum
I have an Account with Gobetgo.com since a few weeks. The odds are really great the signup was done without a hassle the 100% Bonus great BUT they don’t Pay out.

I am trying to get my account verified by them and after sending a Bank statement, my ID, a certificate of residency, a copy from my CC ( with most of the numbers blurred of course ) a photo from me holding my Laptop with the web page opened and my Id and CC in the other Hand .. Nothing !

Maybe they also need a DNA sample i don't know.

I have written to them a bunch of times

No answer is given except standard answers.

My Account remains unverified and I can’t withdraw my winnings.

I hope that it is all a Big Misunderstanding
Disputed Casino GoBetGo Casino

Discussion

User name
@jose.lozano.5015,
It's a nice practice to confirm is your complaint resolved or not, thank you.
User name
@jose.lozano.5015,
Is this complaint resolved, can you please confirm?
User name
Dear Molocko,

I have confirmed that you are have spoken on our customer service team who have together with you resolved the situation.
User name loyalty-level-2
Do as i said delete my account and dont send me any promotion mail anymore. You had mor then a month to figure it out.

GoBetGo Casino Complaint Stats

Resolved 1 / 3
Avg. Amount $56,874
Avg. Complaint Duration 11 days
Avg. Response Time 4 days

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