GoBetGo- Refusing to pay me 125,000 Euro!

I have over 36.000 Euros on my gobetgo-account. I want to withdraw money and went through the necessary verification procedure on January 3rd e.g. I uploaded a copy of my passport plus a recent utility bill and bank statement. Since then my documents have been in the status of „pending“ - I haven’t received any message from gobetgo. In the last days (January 3rd and 5th) I’ve written two mails to gobetgo’s service-email-adress [email protected] inquiring about how long the procedure would take. No answer! Given the total lack of responsiveness in the past 5 days from gobetgo’s side and having read the various complaints of other users of the casino I urge gobetgo to immediately cooperate on my verification and withdrawal of money.

I have an Account with Gobetgo.com since a few weeks. The odds are really great the signup was done without a hassle the 100% Bonus great BUT they don’t Pay out. I am trying to get my account verified by them and after sending a Bank statement, my ID, a certificate of residency, a copy from my CC ( with most of the numbers blurred of course ) a photo from me holding my Laptop with the web page opened and my Id and CC in the other Hand .. Nothing ! Maybe they also need a DNA sample i don't know. I have written to them a bunch of times No answer is given except standard answers. My Account remains unverified and I can’t withdraw my winnings. I hope that it is all a Big Misunderstanding