Resolved
Resolved
Frumzi Casino - Deposit Bonus Not received
I Am extremely disappointed with Frumzi Casino. I deposited €300 on Saturday and was promised a deposit bonus, but it has still not been credited. ...
Resolved
$2,300
Resolved
Frumzi Casino - Withdrawal Not Processing
Hello, I have been playing on frumzi off and on for a year. I have not had any big issues with withdrawal processing until recently when I won a large ...
Unresolved
$12,000
Unresolved
Frumzi Casino - Failure to Enforce Self Exclusion Resulting in Significant and Distress
In April 2025, I requested that my Frumzi account be closed and that I be self-excluded from gambling. I followed up on this request and explicitly ...
Resolved
$8,170
Resolved
Frumzi Casino - Casino failed to apply requested selfexclusion and allow gambling activity
Hello, I am filing an official complaint regarding Frumzi Casino for failing to apply my self-exclusion request. Because of their negligence, I ...
Resolved
€500
Resolved
Frumzi Casino - My withdrawal is delayed for 8 days
I have won €500. Requested a withdrawal 8 days ago. Their website says they process withdrawals within 3 days. I keep getting the same heroic ...
Resolved
€500
Resolved
Frumzi Casino - Delayed payment 1000 euro since September 9
Hello,I am contacting you because I currently have two withdrawals pending that have still not been processed: • one requested on September 9 • ...
Resolved
€24,000
Resolved
Frumzi Casino - Unjustified delays in KYC verification with Frumzi Casino
Dear AskGamblers Support Team,I am writing to submit a complaint regarding the prolonged and seemingly deliberate delays I am experiencing during the ...
Rejected
€500
Rejected
Frumzi Casino - They manipulate me to lose my winnings
I submitted a withdrawal request at Frumzi Casino, but their support told me I needed to wait three business days for processing. I waited more than ...
Resolved
€1,500
Resolved
Frumzi Casino - Withdrawals delayed by weeks
Dear AskGamblers,I would like to report three overdue withdrawals totaling €1,500 from FRUMZI.These were requested on 10/01, 11/01 and 15/01. ...
Rejected
€1,500
Rejected
Frumzi Casino - Still having issues with delays for my withdrawals
Hello, I’m still having issues with withdrawals on the Frumzi Casino website. As usual, I keep getting the same responses from live chat or email ...
Resolved
€1,500
Resolved
Frumzi Casino - Still some payment delays
Hello, I am reaching out to you (for the 4th time) because this is the only way I can get my withdrawals processed. Each time, I am forced to go ...
Resolved
zł2,000
Resolved
Frumzi Casino - No payment and no response to reminders
No withdrawals since December 2nd and December 4th were ordered and despite repeated requests still have not been paid. despite reporting it multiple ...
Resolved
€1,500
Resolved
Frumzi Casino - The payment of 1500 euros is still delayed by 15 days
Hello, I made 3 withdrawals. The first one of 500 euros on 02/12/2024, the second of 500 euros on 03/12/2024, and the last one of 500 euros on 04/12/ ...
Resolved
$4,500
Resolved
Frumzi Casino - Payment of 750 CAD delayed
I have another pending withdrawal of $750 that has been taking 8 business days to process since December 4th... I would like this to be resolved ...
Resolved
$1,500
Resolved
Frumzi Casino - Payment of 1500 CAD delayed
For the second time in a short time I am having problems with this casino again. I made a first withdrawal request of $750 on November 21 and a second ...
Resolved
€1,200
Resolved
Frumzi Casino - Missing withdrawals from 18th November
I am missing 500 euros, 500 euros and 200 euros from frumzi casino. I cashed out the money on the 18th of November, and today all my withdrawal ...
Resolved
€340
Resolved
Frumzi Casino - Delay of withdrawal from casino
Hello, I made a withdrawal of 340 euros on November 17th. According to the terms, they claim that the money should take 1-3 business days to process, ...
Resolved
€1,500
Resolved
Frumzi Casino - Delayed payment of 1500 euros
Hello,I am contacting you regarding issues with Frumzi Casino. I have already experienced withdrawal problems with this casino, and you helped me ...
Resolved
$2,200
Resolved
Frumzi Casino - Payment of 2200 CAD delayed
I made a withdrawal request on November 11 for an amount of $700. I have 2 other requests of $750 each pending. None of my requests have yet been ...
Resolved
€1,500
Resolved
Frumzi Casino - Payment of 500 EUR delay
Withdrawal request made on 10/1615 days later, the request is still pending. Their withdrawal policy states a processing time of 3 business days. They ...
Resolved
€17,456
Resolved
Frumzi Casino - Frumzi doesn't verify account or pay winnings
I won 17 456,00€ from the casino on 5.2.2024. Then I sent my verification documents so they could verify my account to make a withdrawal. I sent the ...
Resolved
€229
Resolved
Frumzi Casino - Delayed payment been waiting 4 Days
Hello, I would like to submit a complaint about Frumzi casino as it’s the fourth day I’m waiting for my payment of 114€. The given time for the ...
Resolved
€210
Resolved
Frumzi Casino - Been waiting 6 days for the payment
Hey, I’ve made two withdrawals. One on the 30th of August and one on the 1 of September. It’s only a withdrawal of 100€, so I dont understand ...
Rejected
$300
Rejected
Frumzi Casino - Delayed verification and withdrawal
I’m waiting one week for their response about my withdrawal and verification process. Each time I’m speaking with supporters they say different ...