Brango Casino Complaints - Withdrawal & Other Problems

Brango Casino - Needed to KYC verify but now I am login restricted

I made a withdrawal request after receiving a jackpot, contacted customer service to let them know I made the request. Was told I would be emailed, in ...

Brango Casino - 3months still no verification

It has been over 3months since I started the verification process and I didn't even get a response for 6weeks and now I'm getting a reply maybe every ...

Brango Casino - Verification denied winnings taken and login restricted

I had won about $300, So I sent in my valid government-issued passport, and current proof of address, but I then received an email saying it was not ...

Brango Casino - Restricted when I requested withdraw my winnings

I opened an account with Brango back in September 2022. I’ve played a few times, but I never actually tried to withdraw any winnings that I won when ...

Brango Casino - Does not let me withdraw my money

I got verified at Brango Casino 2023-12-11.I had won 99.76 € and tried to make a withdrawal then and there when I got verified and it was not until ...

Brango Casino - Verification and contact issues

It’s been over a week that I have been attempting to withdraw my funds. However, the verification process seems to not be going through. I’ve ...

Brango Casino - Need Help With My Verification

I been waiting a week to get verify from the casino. I reach out to customers service about the issue. No one hasn't responded. I submitted all my ...

Brango Casino - Verification has me in the dark

Im trying to verify my account, after submitting my documents I received no verification or fallow up saying they even received them so Im not even ...

Brango Casino - Verification Delayed

I've provided all necessary documents plus selfie two different times. Verification has taken a really long time. I've emailed casino three times but ...

Brango Casino - Verify issues and not responding back

It's been 6 days, still havent been verified.When I try to get help with a customer service person they end my chat.I email the casino, but I haven't ...

Brango Casino - My verification is also taking too long

I won $50 via the no deposit bonus, satisfied the playthrough requirements. I submitted my verification documentation on 11/21/2023 and was informed ...

Brango Casino - Not answering my emails for over a week

I had won 190,42 € from freespins after wagering and 140,92 € were confiscated but that is stated in the terms so that's not the problem here. The ...

Brango Casino - Verification taking too long

Played the free spins was able to get to the $50. Submitted my documents a week or maybe a little over. Emailed banking team several times still no ...

Brango Casino - Verification is taking too long

I play with multiple casinos & the verification process is pretty quick. I took advantage of bonus spins from Brango Casino. I played & was able to ...

Brango Casino - Very slow account verification

It’s been almost 2 weeks it’s only supposed to take 3-5 days.Support just gives me the run around saying the banking department will look at it ...

Brango Casino - Can not get verified to be able to withdraw funds

Joined Brango because they advertise instant withdrawals. However I can't get my account verified after uploading the requested information 3 times, ...

Brango Casino - Unauthorized credit card charges

I had 2 charges on my credit card for 30.00 each at 5 am and 5 22 am which I was asleep first of all and my account was closed months ago per my ...

Brango Casino - Verification delayed beyond timeframe

I accepted a promotional amount of spins from Brango Casino and won some money off of the spins. I then made sure I went through the playthrough that ...

Brango Casino - Brango Casino Avoiding Payout

After making several deposits at this casino and their sister casinos I was offered a bonus that had a $50 max cash out and play through requirements ...

Brango Casino - Withdrawal kyc verification delayed

So I've seen there's a lot of complaints around this issue but Brango Casino has been taking weeks to verify my identity for withdrawal. I tried there ...

Brango Casino - Broken form unhelpful customer service

Over the past several days, I have encountered numerous issues while attempting to verify my account, and the lack of assistance and clarity from ...

Brango Casino - Wont let me verify for payout

This is my first time registering and playing on this platform. Email, phone number, everything needed to register is accurate. When I go to the ...

Brango Casino - Refusal to credit deposit of ETH

I deposited $52.07 in Eth on 7/21/23 to Brango, and it was confirmed completely at 6:40 pm. I also deposited under the no rules 20% bonus. Over the ...

Brango Casino - Delayed verification process and poor customer service

I am writing to lodge a formal complaint against Casino Brango regarding the delayed verification process and the inadequate level of customer service ...