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Player rating 2 reviews

We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.

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Average complaint response time: 6 days

What we like

Available in English and several Southeast Asian languages
Can be accessed via download or instant-play
Mobile version available
Features one of the most diverse online casinos on the web
Offers leading Marvel Progressives and select other games from Playtech
24/7 live chat and email support
Secured with SSL encryption
Proven fair by TST audits

What we don’t like

Not available to residents of China, Hong Kong, Singapore, Taiwan, and some other countries
Does not feature the full line of Playtech games
No phone support

General
Payments
Games
Customer Support
Responsible Gambling

Website

http://www.12betcasino.com

Languages

English

Established

2007

Company

PACIFIC SEA INVESTS S.A. Casinos

Licences

Isle of Man Gambling Supervision Commission, Cagayan Economic Zone Authority

Affiliate Program

Ace World Gaming

Restricted Countries

Afghanistan
Albania
Angola
Armenia
Asia
- Australian Capital Territory
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria
- Western Australia
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Burundi
- Alberta
- British Columbia
- Manitoba
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Nunavut
- Ontario
- Prince Edward Island
- Quebec
- Saskatchewan
- Yukon
Cayman Islands
Central African Republic
Chad
China
Congo
Croatia
Cuba
Cyprus
Czech Republic
Côte d’Ivoire
Denmark
Egypt
Eritrea
Estonia
Ethiopia
France
Georgia
Greece
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Hong Kong
Hungary
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Kosovo
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Lithuania
Macau
Macedonia
Mali
Montenegro
Mozambique
Myanmar [Burma]
Nepal
Netherlands
Nigeria
North Korea
Palestinian Territories
Panama
Papua New Guinea
Philippines
Poland
Portugal
Puerto Rico
Romania
Russia
San Marino
Saudi Arabia
Sierra Leone
Singapore
Slovakia
Slovenia
Somalia
South Korea
South Sudan
Spain
Sudan
Swaziland
Sweden
Switzerland
Syria
São Tomé and Príncipe
Taiwan
Tajikistan
Togo
Tunisia
Turkey
Uganda
Ukraine
United Kingdom
- Alabama
- Alaska
- American Samoa
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia(US)
- Guam
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- U.S. Virgin Islands
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Uruguay
Venezuela
Zimbabwe

Casino Type

Instant Play, Mobile

Deposit Methods

Bank Draft, Bank Wire Transfer, MasterCard, Neteller, Visa, Fast Bank Transfer, Online Bank Transfer, Skrill, Local Bank-In, Online Banking

Currencies

Chinese yuan, Euros, British pounds sterling, Indonesian rupiahs, Malaysian ringgits, Thai baht, US dollars, Vietnamese dong

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, Visa, Skrill, Asia Local Bank

Withdrawal Times

EWallets: 12-24 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 24-48 hours

Withdrawal Limit

Not Stated

Software

Playtech, Entwinetech, Opus Gaming, Gameplay Interactive

RTP

Not publicly audited

Live Chat

Contact

Support Mail Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

12Bet Casino is an Asian online casino focused on live dealer games. The site’s games are spread across the Emerald, Ruby, Diamond, and Pearl clubs, each of which have their own distinctive range of live table games from EntwineTech, Gameplay Interactive and Opus Gaming. The Playtech casino also features a curated selection of slots and casino games. 12Bet Casino is licensed under the jurisdictions of the Isle of Man and First Cagayan.

Restricted Countries and Territories

12Bet Casino does not offer games to players in Belarus, China, France, Hong Kong, the Philippines, Singapore, Switzerland, Taiwan, the United States and more.

Virtual Games

Players at 12Bet Casino will find a limited selection of some of Playtech’s most popular games. Among them are slots such as Monty Python’s Spamalot slot, Funky Fruits Farm slot, and several Marvel Progressive slots like The Incredible Hulk slot, Iron Man 2 slot, and X Men slot. A few virtual table games and other specialties are also available.

Live Games

12Bet Casino is unique in that it is mainly focused on live dealer games. Each section of the casino has its own set of games with a different interface – some even feature erotic dancers as dealers. Nonetheless, all of them feature pretty much the same set of rules and pace of play. Throughout the casino, players will find Live Blackjack, Live Roulette, Live Baccarat, Live Dragon Tiger, Live Sic Bo, Live Texas Hold’em Bonus, and more.

Mobile Gaming

A selection of 12Bet Casino’s games are available for players on the go. This does not require an app download; players just have to open the casino’s website on their compatible smartphone or tablet. Most modern devices work without any problems.

Support

Players at 12Bet Casino can count on live chat assistance for any problem or question. Staff are available 24 hours a day, 7 days a week, so most inquiries can be resolved in a matter of minutes. Players also have the option of emailing the casino.

Security and Fairness

12Bet Casino protects all players with the industry standard of SSL encryption. This technology prevents anyone from being able to read private information sent to the casino for any purposes, including registration and banking data.

We are impressed with the level of transparency at 12Bet Casino. Players can click on the TST seal on the footer of the website to pull up any month’s game audit. These show the actual payout percentages for each month, allowing players to get a good idea of what they can expect as they play.

Recommended by experts

Player Reviews

2 reviews

Sort by

Seosamk89 Ireland 1 review

October 8, 2018

Absolutely horrific customer service representatives and managers on duty. Did nothing to help me and were slow,abrupt and wanted to get me off live chat as soon as possible. Only asked for a free bonus or something to play on with and felt as if I had done something wrong to them. They suspended my account after they misread my request. Had a horrible experience with them. Would 100% not recommend

Message

12Bet Casino

October 19, 2018

Hi SEOSAMK89, I`m so sorry to hear about your unfortunate experience. That was truly not our attention. We really appreciate your feedback, and hope you give us the chance to make it right! I would also like to take this chance to comment on your points…

1. ¨ We did nothing to help me and were slow,abrupt and wanted to get me off live chat as soon as possible¨.
For an quick response we recommend you send email to [email protected] summit your complaint.

2. ¨Only asked for a free bonus or something to play on with and felt as if I had done something wrong to them¨.
Every case is different. Please use the email above to request an explanation why customer service has suspended your account

I do hope you don`t judge the entire company by this one experience. We strive to do just one thing…to create a positive relation with our customers. Fell free to reach out to us if you ever have any questions or comments

[email protected]

blondie 401 reviews

January 31, 2016

I became a member at 12bet casino earlier this month, when I saw it added on AskGamblers. I noticed that they are a sister site to Jenningsbet casino and few other sites I've played at, and because I had no negative experience, I trusted them.

They are powered by Nextgen, Microgaming and few other softwares and I noticed that the live casino there will be available soon too. They offer a welcome package of 100% match bonuses for first three deposits and each has lower wager than the previous one. But I didn’t like them because of the wagering requirements, as the first welcome bonus needed to be rollovered 30x deposit+bonus and I consider it to be a lot.

I registered and made a 30€ deposit with skrill. Then I went to play a couple of hands at the blackjack table with 1€ bets on two seats. I played for about 10 minutes, at first I managed to increase my balance for few euros and then it only went down and I lost 6 hands in a row. So with around 20 euros I went back to slots.

I chose to play a Immortal Romance, which is my favorite game at the moment. I started to play with 0.30€ bets and I had a couple of 20x bet winnings, but still my balance was slowly decreasing, I even had a Wild Desire feature but it paid 10x bet.

When my balance was less than 10€ I managed to trigger free spins and what was very fortunate was the fact I managed to retrigger them twice, that for me is really rare. But most of the spins paid small and I ended up with 90x bet. After that feature I decided to increase bets to 0.60€ to chase a big win. My balance was jumping up and down, I got a free spins round that paid 30x bet and then again I was losing until I got 5oak Amber win. I played for about an hour and unfortunately at the end I did lose.

Overall I had a pleasant time at 12bet casino and I recommend them. Game selection was decent, but could be improved as well as the bonus options. Other than that I had no technical problems and had no need to contact support. Decent casino in my humble opinion.