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Lightbet Casino is closed, please try these instead:

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Lightbet Casino

Player Rating 6 reviews
6/10
6 reviews
Complaint Response 1 complaints
3 days avg. 1 complaints
What we like
  • Multiple Software Providers
  • Instant Play and Mobile Casino
  • Live Games
What we don’t like
  • No Live Help
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Lightbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.lightbet.com
Established
2010
Licences
Curacao Gaming Control Board, Malta Gaming Authority
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile

Lightbet Casino offer a wide range of first-class online gambling products and games from Aberrant, Leander Games, Endorphina, Play-n-Go and the award winning provider Net Entertainment. All the games are offered in a safe and user-friendly online gaming environment. Players are able to access the full range of casino games instantly through a compatible flash browser and players are not required to download any software. Lightbet Casino also provide a selection of their games via their mobile casino.

Lightbet Casino is owned and operated by Pololo Gaming Ltd and also operates under licenses issued by the Lotteries and Gaming Authorities in Malta granted by the Government of Curacao.

Restricted Countries

Players from the United States and Spain, France, Italy, Belgium, Denmark, North Korea, Iran, Switzerland, and Estonia are restricted from playing at Lightbet Casino.

Mobile Gaming

Players can enjoy games on the go with Lightbet Mobile Casino. Mobile games include slots, table games, video poker games and a selection of other casino games. Mobile games include Flowers Touch, Big Bang Touch, Dragonship, Bloodsuckers Touch and Riches of Ra. Compatible devices include iPhones, iPads, iOS devices and Android devices including tablets.

Security and Fairness

Lightbet Casino uses the highest level of protections, guaranteeing players security and privacy at all times. The site also uses a RNG for all their games to ensure fair game play at all times.

StallCation

Complaints

Read the complaints other players have left for Lightbet Casino. Learn more about complaints.

Show all complaints
Refusal Of Withdrawal, 2 Accounts at same address

Hi, On Saturday my girlfriend who lives with me opened an account with Lightbet.com, she never deposited but received 10 freespins which she never won from.

She told me about the casino and on the same night I opened an account with them and deposited over 400 Euros, I refused any bonuses and freespins as I was aware that most casinos have rules about awarding multiple bonuses to the same household which is normal.

At no point during the registration did the site decline my account, or decline my deposits.

I managed to win around 6000 Euros.

I made a withdrawal to my bank which was limited to 1000 Euros at a time which I found strange, but waited for the usual email to send ID documentation for them to verify my account, I received their email and on Sunday evening I emailed everything they had asked for.

After not hearing anything at all from them I emailed today to confirm they had received my documents, I quickly received a reply telling me that there had been unusual activity on my account and that their fraud department was looking into it.

I asked them what they meant and they sent me another email showing part of their terms and conditions which stated that 2 accounts where not allowed from the same address even though it is two different people.

After questioning this further they said that I should close my girlfriends account and they would leave mine open but would be taking back all winnings and would return my deposits to my balance.

They say this rule does not exist to stop people taking advantage of any bonuses but can not give me a reason why they have this rule or what advantage I have supposedly gained from her having an account also??

My arguement is that if we walked into a casino together and one of us won would the casino refuse to pay out because we live together??

We both have accounts at other online casinos such as Paddy Power and Stan James and have no problems at all.

It seems to me that they should use commonsense that no advantage has been gained by myself in her having an account, I have not tried to take any bonuses and have deposited in good faith that I would receive any winnings.

If I had not won would they have emailed me and said actually your not allowed two accounts from the same address so we will be refunding you?? I think not, they are using this part of their T&C's because I have won a significant amount of money and they simply don't want to pay out.

They have since sent me another email telling me that they have closed my girlfriends account, and removed my winnings and returned my deposits to my balance.

I have screenshots taken earlier this afternoon showing the winnings in my account, the 1,000 Euro withdrawal (this has now been cancelled) and their about us page which clearly states We have a zero tollerance to Fraud - Only one account per person, there is not mention of the one account per address unless you look at their actual T&C's smallprint

I hope you can help as I just believe they are not using their discretion of common sense, I have not done anything wrong, I have not abused any bonuses, I have not tried to prentend to be someone else, I have simply opened an account, deposited and won.

Any help would be much appreciated.

staus Unresolved
0

Complaint Statistics

Avg. Amount $ 0
Avg. Complaint Duration 3 days
Avg. Response Time 3 days

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Top reviews from our players

Inactive user
9/10

Lightbet Casino is part of the Polo Gaming Ltd company that is one of the most reliable known and most respected operators stationed in Malta. Lightbet Casino was founded in 2013 years, but for a relatively short time he has met the expectations of those who are a little longer in this business. Lightbet online betting and casino has a reputation for reliable bookmakers on the Internet. If you do not believe that they will be paid, do not try to find another internet betting company that will maintain the strict rules prescribed by law.

Lightbet used some of my favorite platform and one of them is definitely the Net Entertainment. Right now I'm at the stage of trying out a new game called Psycho, and boast that the results are phenomenal. I've invested approximately € 100 on this slot and received over 230 € for only 4-5 hours of play. I would single out, more Starburst which was the first game that I opened after the registration on Lightbet Casino, I'm not sure whether it was active some free spins on this game after the registration but it does not matter, it is a pleasure to present, whenever you visit their site.

Of payment options for now I use Skrill, Neteller, but noted that there would be some other options that might be your choice during the selection the way you deposit money into your account. There are more and Maestro Card, MasterCard, Visa and Visa Electron, Bank Transfer, ClickandBuy, Paysafe Card and Ukash. Customer support could be a little fast, but when they are available they are doing everything in their power to resolve the problem or remove the details that you violate gambling peace. From me, all praise for the casino, which is only two years on the market and is already in the top casinos that use identical software as Lighbet Casino.

I first registered an account at Lightbet casino when I saw some free spin offers for this casino so I decided to make my account and got the free spins without any problem. From the first sight I liked this casino web design, it looks very nice. Although I did not make any deposit at first I was receiving many promotions from them and many freebies like free spins and small no deposit bonuses to try their games, they even send me bonus to play bingo which I used but I found it very boring.

Casino Lightbet has many software providers like NetEnt, Aberrant, Leander Games, Play'n GO and Endorphina. It has not Microgaming slots and I think they should add them too. From the no deposit bonuses I received many of them were only for the smaller providers slots so I had the chance to try slots from Aberrant and Leander which I never play.

Also I noticed that they have many promotions and many welcome packages that you can claim, from which many of them you could play only from one software provider. So as the casino was very good to offer me many freebies I decided to give it a try and deposit here.

I claimed a welcome package only for NetEnt slots, since I do not play usually slots from the other providers and I doubled my deposit. The offer was also giving 50 free spins for Starburst.

I started my gaming session with Dead or Alive with 0,90 bet and was lucky to have a good win of 200. So I wanted to check the wagering requirements of the offer, something that many times forget when I claim an offer especially when I am eager to gamble. I was astonished to see that they have a 50 x times the deposit plus bonus in order to complete the wager which is one of the biggest I have saw for a NetEnt deposit offer. Of course I went mad and the rest of my session was a disaster and since then I never deposited here again.

Lightbet Casino is one of the casinos I opened my account and registered just because of the free spins they were giving. I found one affiliate link from one site, when if you register you'll be eligible for the 20 free spins. I knew about this casino, much earlier, but I was waiting till I found some link with freebies and that way become their player.

When I saw this casino for the first time, I liked the fact they have 2 casino licence. Honestly I care less, for the Curacao one, but when I see Maltese licence, I still more trust those casinos. But lately there are few casinos with the same licence and having to much complaints, it's just like, this days we should play but with caution, I guess.

Lightbet is casino which is established from 2010, so being 5 years on line and still working, to survive this all competition, because I think this 2 years is huge expansion of the Netent casinos online. Except the Netent video games, they have few another software as Endorphina, Play'n Go and Aberrant games, which are not my interest.

The free spins offered as a welcome bonus, were on Starburst slot, which this game has and still is one of my favorites slots, just because many times I managed, with only few cents, to walk away with withdraw. I opened my account and the free spins were there, so no contacting the support or whats so ever, which I really don't like promos with contacting their live chat, to get that free chip or free spins as a bonus.

From the 20 free spins I got 6 euros and that was a nice bonus to play from only 20 spins. I played Starburst with 0.20 euros and lost all the bonus. Maybe after 2 months since I opened my account, I tried to login so I can make a deposit there. But on my biggest surprise, my account was closed. I contacted the support, to ask what is the reason of closing my account, which I got very unpleasant answer, that I had 2 accounts opened and that way I was forbidden to play there.

Well yes, sometimes we do mistake, but the funny things was, I didn't even remembered that I had multiple accounts there and second thing, why they are allowing to us players, to use the same email address, while we try to register!

Hi Helena (katemak) Let's be honest here on AskGamblers! That information is not correct. Please note that, you can NOT signup at Lightbet with same e-mail or username. If we have done something wrong then I will personally make sure to get it right. Can you please contact us on [email protected] or via live chat and provide us with your e-mail address or username so we can check your case? Best Regards, Ian / Team Lightbet Lightbet.com

user avatar

Lightbet casino is one of the casinos I joined in February. They have Netent software as well as few others but Netent was the main reason for me to try them.

I signed up and made a 20€ deposit via Skrill. Then I decided to play Lost Island, which is one of the Netent games I play rather rarely. I placed 0.20€ and started to play 250 autoplay spins. Within them I got 4 wilds, that gave me around 80x bet win. Most of the spins were empty or with small wins, at the end I got another big win, but is was just 30x bet, so when the autoplay stopped, my balance hadn't changed. I decided to risk (considering my balance amount) and increased bets to 0.40€ per spin. I set autoplay for 100 spins. I got a few 2.50€ wins, but nothing above that, but in the very last spins I finally won 10 free spins. The wilds came up enough often to bring me a 50x bet win and my balance was back where I started.

After that I didn't want to play Lost Island more, I thought I would lose it all again, so I started to play Jack Hammer 2. I placed 0.50€ bets and after few mediocre spins (2x bet win) I managed to get a big win of 12€. I guess Jack Hammer 2 was my lucky game at that time being, as I continued to play it with these bets for an hour and managed to boost balance to 90€. Then I checked their terms to see what documents I needed to send for verifying. Later that day I did that, and my account was verified within 2 days and I received my money to Skrill 2 days later, so overall it took 4 days.

I had a good time at Lightbet casino, but this definitely isn't one of my favorite casinos. I really didn't like the fact that there was no live support, I think all casinos should have it. I had to send dozens of papers to verify which for me is a cons too. Most likely I won't deposit there again.

This is a new casino for me because I didn’t played here so far and I decided to play when I saw a promo with 10 free spins!

I created my account, I received the 10 free spins and I played them but with no luck! Only 3 euro from these no deposit bonus that I lost about 5 minutes later! I decided to deposit my own money and to play, to see if it is a good casino! I made a 20 euro deposit via Skrill, initially I wanted to deposit only 10 euro but I saw that the minimum deposit amount is 20 euro! I received another 20 euro bonus because they have a welcome bonus of 100% up to 300 euro and also 50 free spins on Starburst slot!
I have to say that I regret this choice because I saw the terms&conditions of the welcome bonus and the wagering requirements aren’t acceptable at all, 50x d+b! Anyway, there was no way back because the deposit was made and I took a look for a game to play!

They have Netent games but also other slots from different providers but I played Silent Run slot thinking that maybe I will have a chance to complete the requirements! I lost the money about 1.5 hours later because the game didn’t had a good payout rate and I was disappointed!

The casino isn’t so good because of this bonus with high wagering requirements and because it has a minimum deposit of 20 euro when it could be 10 euro!

I will give only 6 for the welcome bonus, also for the games I will give 8 because they don’t have Microgaming slots!

Regarding the payment methods, they don’t have a lot of options available and I will give only 7!

I didn’t tested the support but I saw that they have only e-mail support so no live chat available and I think it deserves only 6 for this!

Nothing. Except the iphone feel.

500 daily cash out limit! Not a serious casino. There are others that are much better.

The terms are very sneaky. Watch out!!!

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