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Zula Casino - Zula account still not verified

UNRESOLVED

Complaint Info

Disputed casino

Zula Casino
1 year ago

I have been waiting for over a week and my Zula account is still not verified.

I have emailed them a couple of times and got the same response that they have a lot of verifications to process and I am in the queue.

I have all of these emails as well as screenshots of my Zula account just for documentation.

I have none in the account that I have been waiting to redeem.

1 year ago

Sorry, meant to say I have money in the account I want to redeem.

AskGamblers
1 year ago

Dear Zula Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.