I won 1000 on Zula and went to redeem and they asked me to do the verification process.
Well, that was on February 11th.
I waited 3-7 business days and then emailed them wanting updates and every time they told me to rest assured the team is working on it and pretty much trust the process.
I am depending on that money for rent.
I have the emails to prove that I’ve reached out many times and haven’t had that much help. I’ve just read that other people have had the same issue with this and wanted to know if there is anything you guys can do to help.