Zula Casino locked my account for security purposes and want verification. They asked for two different cards and I was able to send one of them, but the other I have replaced since then so I don't have it. They are withholding $7500 of my redemption money and I don't know what to do. They say they acknowledge my problem, yet still won't unlock my account. Please help me get this account unlocked.
AskGamblers
Dear Zula Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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