Im really disappointed with the turned out of my withdrawal with this casino. I withdrew the amount of $3000 on march 2nd and the pending withdrawal took up 48 hours then they told me they will release the pending on Wednesday morning which they did. I got an email on march 5th they asking me to send requested documents which i did right away. They then confirmed and acknowledged the docs i sent and told me that the money has been allocated to their processors for payment. I contacted the support on fri and told me the money has been sent on fri march 6th then i have been told i should get the money in my account this week within 24-48 hours and i waited expecting i should get it. But nothing. So i contacted again and they told me they just sent the money on march 10th because there had been problem to the first attempt so they assure me again that i will get the money today fri. thru Swift payment. So i asked my bank how long should a swift payment take if the payment was from overseas which the merchant sent it on march 10th. My bank said it should reflect today evening so i went asked the support and i have been told again that there had been some problem they picked up and they investigating it. Im like this is becoming ridiculous i have nothing but been true and honest about all the documents i sent them even my bank account information. Im really disappointed and wanted to know why they doing this? And gave me false hope.