Ag Awards

Loco Panda Casino - Refund still not received after 15 days

Complaint Info
Disputed casino Loco Panda Casino
Reason Refund declined
Amount $ 21
Posted on July 24, 2014

I won in Loco Panda Casino 100$ from no deposit bonus (met rollover ofcourse). For verification they ask from me my credit card and my ID. Also they ask from me that i made deposit of 21$. After all they said to me that i dont have right on 100$ because this is not my first no deposit bonus. I said that is Ok and ask from them that just back to my neteller account 21$ from deposit. They closed my account and told me that 21$ will be on my neteller up to 10 business days. From that day now is 15 business (20 days actually) and they dont wanna pay my 21$. For me this is so silly that i dont understand what will be that i won some cash. They take the risk of negative reputation because of 21$ and that money is not from them casino, just deposit.

Posted on May 8, 2014

We got an information from a submitter that this issue is solved.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy