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Winbig 21 Casino dont pay my winnings about 510 €

Complaint Info
Disputed casino Winbig 21 Casino
Reason Delayed payment
Amount € 510
Posted on July 22, 2014

Casino Win Big 21 can´t pay my winnings

I have a withdrawal about 510 € since the 2nd may in Casino Win Big 21 and they are don’t willing to pay.

As their request they got two times my documents which were ok. They confirm that on the 9th may. But nothing happens.

Live support is “managed by Sam and Paul” and as I read very well known names if you read in some Complaints how to cheat the players about the winnings .

If I try to catch them by phone I only reach allways an answering machine and if I have the luck to get “Sam” or “Paul” from support they promiss a lot like “you will get in 2 days or after weekend “ and now the last was now within 10 days or that they have technical problems and interrupted the chat.

This is only the work of cheating and if you look the bonuses with big deposits you have to make, I think that they collect only the money and can´t pay one penny after Skrills/ Moneybookers denied the service for nearly 100% of rival casinos.

So I want to give them the last chance to correct my oppinion about Win Big 21 casino with my complain and plse I Need urgent your support.

Posted on May 23, 2013

have forwarded to finance. Please wait for 3-4 working days.

Posted on May 23, 2013

I hear this response from Sam and Paul for three weeks

Posted on May 24, 2013

many thanks askgamblers have to get my money, all good

Posted on May 24, 2013

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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