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Wild Tornado Casino - No Payment, No Information

RESOLVED
Complaint Info
Disputed casino Wild Tornado Casino
Reason Delayed payment
Amount € 2550
Inactive user
Posted on November 19, 2018

On 13.11.2018 I made two payments over 1400, - Euro. This was accepted. After a few rounds of different slots and table games, I was at 2550, - € and wanted to pay me the sum. My account has also been successfully verified with the documents. Unfortunately, my withdrawal request has not reacted to this day. It always means that I should be patient. Payments will be made within 24 hours according to your terms and conditions. Please pay me the amount immediately. I have followed all the rules and regulations in your casino. Thank you very much

Inactive user
Posted on November 19, 2018

Closed they withdrawal the money. Thanks

Posted on November 19, 2018

Dear BASEL09,

we apologize for any inconveniences caused! Your cashout request has been successfully approved.
Unfortunately, someties it takes a little bit more time for the withdrawal to be processed by anti-fraud and financial departments. Please, accept our apologies! We invite you to contact us via email [email protected] to recieve some kind of bonus as a compensation.

Congratulations on the winnings and thank you for chosing Wild Tornado Casino!

Best regards,
Wild Tornado Casino Team

AskGamblers
Posted on November 19, 2018

Dear @Basel09,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

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