What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Royal Vegas Casino - Verification documents sent but no payment sent yet

RESOLVED
Complaint Info
Disputed casino Royal Vegas Casino
Reason Verification issues
Posted on November 7, 2016

my order to withdraw 31 october 2016, I've send all documents(id,driver licence,bank statement) .receive confirmation email from casino on 01 november 2016. and later silence. live support just dont wanna talk to me.not cool at all. no emails phone calls from casino.before order to withdraw all was great.I dont know what to do.

AskGamblers
Posted on November 7, 2016

Dear @tomaszmikusek,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thank you for your cooperation.

Posted on November 7, 2016

Hi Tomasz

Your verification documents were approved and your withdrawal was paid to your EcoCard today at 11:35.

We apologise for any inconvenience.

Regards

Wim
Fortune lounge

AskGamblers
Posted on November 7, 2016

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy