Complaint #278
Slots of Vegas Casino
$35,000 owed them and 3 sister sites
8 years ago
Hello my name is Lori and I've been playing multiple sister sites over the last two years. Thank you for having this interface to help with getting our rightful funds paid out by the casinos that are so very delayed in their payouts. I have gotten the same excuses of "please wait another 7 to 10 business days" your payment has been escalated", "we can only pay out so much per day" etc.... I have received one payment of $509 in the last three months from the 4 casinos that owe a total of $35,000.
Payments had been coming regularly prior to March of 2017 taking 2 to 3 months on average and now are exceeding 6 and 7 months. I would appreciate any help you can be to secure these payments in a timely manner.
At this time my complaint is with 4 sites and you have my permission to combine them all for this complaint.
Slots of Vegas owes me $25,890 in 19 separate withdrawals, 16 of them severely delayed, the oldest being $2500 approved 12/6 with reference number #53021162. I've had three escalations one in April May and June, and still no payment. The other 15 of them were approved between 12/8 and 1/30 so are already over 5 months delayed. The three remaining withdrawals were made in the month of April And approved in May.
Palace of Chance owes me $6,923 in 8 withdrawals dating from approval dates from 11/9 to 1/12 so 5 to 7 months delayed. Palace of chance has paid me two withdrawals combined into one payment of $2200 received February 18 and one payment of $501 reference #50755735 approved on 11/9 and received June 1st. **USERNAME is different for this account only and does not have the 99 after my username listed below.
Ruby Slots owes $1325 in two withdrawals both approved on 1/13/2017 so 5 months delayed. Please reference payout #38346299 for $760 and #38346300 for $625.
Lastly Cool-Cat casino owes $1488 in 3 withdrawals 6 and 7 months delayed. I was told back in February that all three of the remaining withdrawals for Cool Cat would be combined into one payment, now I am told only one of the payments was escalated on 5/30. Reference numbers for these three payouts are as follows #126249171 $509 approved 11/23, #127148580 $605 approved on 12/9
and #127911803 $374 approved 12/24.
Another thing worth mentioning that many others have probably run into is as soon as you start winning any decent amount of money your bonuses get completely cut off and your VIP status gets removed. I did enjoy playing at all four sites and if I was guaranteed my money in a more timely manner, I would be happy to play again even without bonuses, but I've been afraid to play for lack of payment. Thank you in advance for helping with this complaint. I look forward to hearing from you and hopefully resolving this complaint fully.
Payments had been coming regularly prior to March of 2017 taking 2 to 3 months on average and now are exceeding 6 and 7 months. I would appreciate any help you can be to secure these payments in a timely manner.
At this time my complaint is with 4 sites and you have my permission to combine them all for this complaint.
Slots of Vegas owes me $25,890 in 19 separate withdrawals, 16 of them severely delayed, the oldest being $2500 approved 12/6 with reference number #53021162. I've had three escalations one in April May and June, and still no payment. The other 15 of them were approved between 12/8 and 1/30 so are already over 5 months delayed. The three remaining withdrawals were made in the month of April And approved in May.
Palace of Chance owes me $6,923 in 8 withdrawals dating from approval dates from 11/9 to 1/12 so 5 to 7 months delayed. Palace of chance has paid me two withdrawals combined into one payment of $2200 received February 18 and one payment of $501 reference #50755735 approved on 11/9 and received June 1st. **USERNAME is different for this account only and does not have the 99 after my username listed below.
Ruby Slots owes $1325 in two withdrawals both approved on 1/13/2017 so 5 months delayed. Please reference payout #38346299 for $760 and #38346300 for $625.
Lastly Cool-Cat casino owes $1488 in 3 withdrawals 6 and 7 months delayed. I was told back in February that all three of the remaining withdrawals for Cool Cat would be combined into one payment, now I am told only one of the payments was escalated on 5/30. Reference numbers for these three payouts are as follows #126249171 $509 approved 11/23, #127148580 $605 approved on 12/9
and #127911803 $374 approved 12/24.
Another thing worth mentioning that many others have probably run into is as soon as you start winning any decent amount of money your bonuses get completely cut off and your VIP status gets removed. I did enjoy playing at all four sites and if I was guaranteed my money in a more timely manner, I would be happy to play again even without bonuses, but I've been afraid to play for lack of payment. Thank you in advance for helping with this complaint. I look forward to hearing from you and hopefully resolving this complaint fully.
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