Stake Casino - Not verifying account and my withdrawal suspended

Dear @Himanshu11,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

My available balance is 67,281 INR,

"
They send me email - Hello,

Your account has been banned due to identity fraud with your KYC documents.

This matter is now closed with the KYC team and you will not receive any further communication regarding this matter.

Regards "


Please help Askgamblers team stake casino saying identity Froud,

But I sure there is no froud in my account,

Please help me 😭

Dear AskGambler,

We are aware that the player's registered username and email can be found within the notification email sent automatically, but we were unable to find it. Therefore, could you kindly provide us with the above information so we can attend to the complaint?

Kind regards,

Dear stake support,

My Username:- SP1710

My registered email - <email address removed>

Please help me,

Why you support email doing froud with me,

Dear Sir/Madam,

We regret to inform you that, following a comprehensive review of your account and the Know Your Customer (KYC) documentation you submitted, we have discovered that the information provided was not genuine.

In line with our terms of service and necessary regulatory standards, it is critical that all KYC documentation submitted is accurate and truthful to ensure the integrity and security of our platform. Intentionally submitting incorrect or misleading documentation constitutes a significant violation of our terms of service and has resulted in the permanent restriction of your account. Please be aware that this decision is final and cannot be reversed.

We appreciate your understanding of the importance of compliance with our policies and the impact on maintaining a secure gaming community.

Kind regards,

You are froud tell me what information is not genuine,

Tell me so i can explain all things

Dear Stake Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear Askgamblers team,

Dear team i don't understand what misunderstanding stake Casino has so they blocked my account,

Please help

Please help me 🥺😭

Dear all,

Kindly note that the AskGamblers Complaint Team requested additional evidence and details from the Stake Casino team due to the fact that we considered the information and proof they presented not justified enough to confirm the accusations against the player.

Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Dear @Himanshu11,

Rest assured that the AskGamblers Complaint Team is in contact with the Stake Casino team and your case is being handled accordingly. Updates will be provided in due course.

Thank you for understanding.

Yes sir, I'm waiting for Stake casino,

I want my money please verify my account

Dear all,

Following a careful review of valid information and proof presented by Stake Casino management, the AskGamblers Complaint Team has reasonable grounds to suspect that the player might have been involved in committing potential fraudulent activities.

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.