Well, I wrote this once before, but then after creating my account, it says I have zero active complaints.
7 - 8 months ago I spent several weeks trying to get Sportzino to close my account. After a long arduous fight, they finally claimed they would.
I got this message back from them
Hi Jeremiah,
I would like to inform you that the self-exclusion procedure may require up to 24 hours to be completed. Once the self-exclusion has been fully processed, you will receive a notification from us confirming its successful implementation.
Please note that it can take up to 48 hours for email services to completely stop. While we strive to remove your email from our mailing lists promptly, it is possible that you may receive emails from us during this transitional period. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
We appreciate your cooperation and understanding.
Sincerely,
Arya
Customer Support Representative
Sportzino™
Need assistance?
Contact our 24/7 Support Team: support@sportzino.com
Website: sportzino.com
Which I took to mean the problem was resolved. Over the last week, I have been able to log in, deposit, and gamble.
I have emailed them again to no avail and have now reached out to the ACA. I am also reaching out to you to see if you can do something about them.
If this avenue fails I will have no choice but the involve legal counsel to deal with this casino.
I have been able to exclude myself from all other casinos, even Stackr which is a bloody nightmare as well.
