Ag Awards

Always Cool Casino - Slow withdrawal

Complaint Info
Disputed casino Always Cool Casino
Reason Verification issues
Posted on May 16, 2014

I had request a withdrawal with this casino one week before, unfortuntly the amount is still in my casino account not yet processed, I made many update through ticket submit systems

Posted on October 2, 2012

This player's account is under investigation. We expect the investigation to conclude in the next week or 2. We will report back when this happens.

Posted on October 5, 2012

Just updating. Still under investigation as of last check. Will update again next week.

Posted on October 7, 2012

Ok thanks

Posted on October 8, 2012

The investigation was concluded yesterday and the withdrawal has already been processed.

Posted on October 9, 2012

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation

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