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Sloto' Cash Casino - Giving me again a hard time while trying to withdraw winnings

RESOLVED
Complaint Info
Disputed casino Sloto' Cash Casino
Reason Declined payment
Amount $ 400
Sherrie California Message
Posted on November 21, 2017

I recently had a problem with a withdrawal due to mistaken information. This time they haven't given me a real reason they just said it's denied after telling me it was approved, in process, and I should expect it by Monday the latest. Then I get the emails I've attached to this complaint. It's just been one headache after another.

Sherrie California Message
Posted on November 23, 2017

I received yet another disappointing answer from Sloto' Cash Casino. They are denying me the option to use Money Gram even though it wasn't a problem less than a month ago. It never seems to end..

Posted on November 27, 2017

Hi SHERRIE STILES,

I'm checking into this for you and will send an update, when I have more details.

Kind regards,

Ms. Sloto

Posted on November 27, 2017

Hi again SHERRIE STILES,

I've checked and can confirm what you were told previously from the Casino. Unfortunately they were not able to process a MoneyGram withdrawal. In the meantime I see you were able to request another withdrawal with an alternative method, which is currently being processed. Let me know if you have any other concerns and congratulations on your winnings!

Kind regards,

Ms. Sloto

Sherrie California Message
Posted on November 29, 2017

While it took a few days longer than expected I am happy to say I have received my winnings. Thanks Sloto' Cash and thank you AskGamblers.

AskGamblers
Posted on November 29, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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