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Sloto' Cash Casino lies about bankwire

RESOLVED
Complaint Info
Disputed casino Sloto' Cash Casino
Reason Delayed payment
Amount 4000
Posted on October 8, 2014

I won a ranndom jackpot at sloto cash for around 3500. I worked this jackpot up to 6000. I requested a withdrawl for 4000 after submitting all of the sensitive informatiion required to do so. this casino claimed that on the 14th of aug. my withdrawl was processed. It is now beyond the up to 10 days theys they said it would take to post. I called my cc customer service last night and they informed me that not only do they not accept wire transfers, but Slotocash casino never even attempted to deposit these funds. So no transfer was ever sent to my acct from them. now ive opened a mypaylinq acct since it is the only other withdraw option. and have emailed them several times to find out why they lied about processing my withdrawl. and im just told that my case has been sent to the department in charge. The tactics this casino used to draw out my withdraw has been a huge headache and disapointment since ive trusted and enjoyed playing here.

Posted on August 29, 2012

Hi

Please can I get a username so I can look into this?

Thanks

Posted on August 29, 2012

Customer was paid via MyPaylinQ so Sloto'Cash accounting do not know why customer is complaining an requesting payment again. To our valued customer, please review your MPL account.

Thank you for your preference and congratulations on your winnings.

AskGamblers
Posted on September 2, 2012

 ladybree, please confirm this, in order to close this complaint!

AskGamblers
Posted on October 8, 2014

This complaint has been reopened upon Casino's request.

Posted on October 8, 2014

Hi Ladybree

Hope alls well! I just want to confirm that this issue was resolved. I noticed it was set to unresolved hence we reopened this ticket. I see on your account that you did manage to cashout via MyPayLinQ, please confirm.

Sloto

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