Complaint #15 Slotbox Casino

SlotBox Casino - SLOTBOX CASINO Rejecting my withdrawals every time and getting not good response to withdraw my funds

By Lsekhar

2 years ago

Hi ASKGAMBLERS,

I am happy, you are here to help me when gaming websites not responding properly. I am a player with SLOTBOX CASINO. Here I lost very big amount initially. After that I played continuously and won hugest amount of almost 1crore INR. Since last 2 weeks I have been trying to withdraw funds from slotbox casino. They are rejecting my withdrawals... and few withdrawals are not approved. Whenever I contact them on concern of my withdrawals they are simply say " Your case is forwarded to payments team. Please wait for the response. I am waiting everyday. Payments team not responding anymore. I keep asking them "why my withdrawals rejected & and requested them many time to provide any other payment methods to withdraw funds". I never got any good suggestions from them. I told them I was going to raise complaint with ASKGAMBLERS, still they are saying same thing that my case is with payments team. I lost trust with SLOTBOX CASINO... so, I am Taking help of askgamblers. Please help me to withdraw funds from slotboxcasino...

Disputed Casino Slotbox Casino

Reason Declined payment

Amount ₹10048000

Discussion

AskGamblers

• Support Team

2 years ago

Dear all,

The AskGamblers Complaint Team maintains zero tolerance towards players trying to abuse our complaint service and not using it in a good faith. Therefore, we made the decision to reject this complaint and to impose a permanent ban on the player to use our services from now on.

Inactive user

2 years ago

Dear @Lsekhar,

Kindly be informed that your last post was removed. Please refrain form posting irrelevant information on the complaint thread.

Thanks for your cooperation.

Email -
Mobile number -
Date of birth -

AskGamblers

• Support Team

2 years ago

Dear @Lsekhar,

Kindly be informed that your last post was removed. Please refrain form posting irrelevant information on the complaint thread.

Thanks for your cooperation.

Inactive user

2 years ago

TOTAL AMOUNT : 10048000 INR
Needs to be withdraw.. but not approving any small amount to withdraw.. many times cancelled my withdrawals since last 2 weeks..still few are in queue.. not requested few more because they are not approving..

Slotbox Casino Complaint Stats

Resolved 2 / 2

Avg. Amount $164

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Slotbox Casino Complaints

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SlotBox Casino - Legitimate winnings lost due to a game glitch

Hi. I’m making this complaint as I feel I have being let down by slotbox. Two weeks ago I deposited €10 with slotbox and when I did was given a bonus of €10. I was playing a slot game called ruby of riches and was was having a good day with this game. I won money and wagered 35x wager of €350 and also had a balance of over €280 left. That money should have then converted into real cash so I could withdraw. The money disappeared from me. I then contacted slotbox chat and was taking with an agent after some time telling her my money was missing and the agent telling me it didn’t, she finally said sorry and seen there was a problem and the money dropped. She sent this off for an investigation. Which I was happy with her to do as my money I won was fair. She then told me I would get my winnings back. After two weeks passed I was told that there was an error with the game and the bonus. And they won’t pay me my money i won. I find this very frustrating to see how I can be treated like this. And also after every day asking for an update and never slotbox contacting me to give me an update. This money was won fairly. And I feel I should be entitled to my winnings as this was not my fault and slotbox are refusing to payout what I won fairly. Please could you look into this for me as I feel I am in the right. Thank you

Danny <surname removed>

Resolved

SlotBox Casino - Slotbox owes me 300 euros

Hi, over 2 weeks ago I won on the roulette on Slotbox casino and they kept taking my winnings.

I have screenshots of my winnings and as the took it.

I have been in contact with the online support for slotbox numerous of times and all they keep saying is its with the game provider.

The money still has not returned to my account and I am getting no further with there online support chat system and emails. So I am led to believe they have scamed me.

Resolved

€300