On Feb 27/21 I made a deposit of $70. I have the interac email showing it was deposited to PayDirect Billing Solutions. I also have a copy of my bank transactions showing it was taken from my bank account. When I made the transaction, I accidentally missed putting the reference number in the message area. I contacted the casino several times since then to have them trace it so that it can be deposited. I put a trace on the deposit through their website on Feb 28/21. I have gone online to their chat......but they aren't much help. I have tried to contact PayDirect Billing Solutions by email, looking up an email on websites. Have not had any responses to my emails. I put in a second request to trace through Royal Vegas Casino website. Am very frustrated with both the casino and PayDirect. Can you please help me?
Complaint Info
Royal Vegas Casino Complaints
- 71 of 109 resolved
- 2 days avg response
- 1 week avg complaint life
- 2,691 USD avg amount
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Resolved
Royal Vegas Casino - Is not paying me 2250
$2,250
Resolved
Royal Vegas Casino - Is not paying me 2250
This is beyond infuriating I've been waiting on a withdrawal that was processed on the 31st of March April 7th and I was previously verified and have ...
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Resolved
Royal Vegas Casino - I need help getting my payout
$715
Resolved
Royal Vegas Casino - I need help getting my payout
I've never had any issues in the past until the 21st of August when I withdrew 715.00NZD, got congratulations on your payout email on the 22nd of ...
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Unresolved
Royal Vegas Casino - Casino refuse to pay 3900 euro
€3,900
Unresolved
Royal Vegas Casino - Casino refuse to pay 3900 euro
I'm writing to seek assistance regarding an issue I encountered with Royal Vegas Online Casino. Recently, I received a notification that my account ( ...
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Unresolved
Royal Vegas Casino - Do not pay & account not accessible
€2,000
Unresolved
Royal Vegas Casino - Do not pay & account not accessible
December i won 2000€ with this Casino. They closed account asking for the normal KYC and then went on to ask for proof of funding and picking at ...
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