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Roy Richie Casino - Delayed withdrawal for 2 weeks

RESOLVED
Complaint Info
Disputed casino Roy Richie Casino
Reason Delayed payment
Amount € 2498
Posted on November 19, 2018

My withdrawal has been delayed for over 2 weeks now. I really like royrichie, they have told me that my payment is a priority and that i should recieve it soon, but so far i haven't. I hope they will solve the issue soon and pay me my neteller withdraw for 2498 euros.
I must note that i really like royrichie, and would like to give them another chance.

Posted on November 21, 2018

Hello Kavaman,

First of all Much appreciated for your feedback and for giving us another chance.
Secondly we have processed the withdrawal for your.
we regret you had a bad experience with RR but we'll do our best to provide you with the best quality service.

Stay tuned

Warm regards,
Roy's team

Posted on November 21, 2018

Yes my withdrawal was paid today, so the matter is now ok. However 3 weeks is 2½ weeks too long time to get paid. If you have problems with a certain payment method, please ask if the withdrawl could be sent in some other method.

kavaman

AskGamblers
Posted on November 21, 2018

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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