I made a winning at Riva Poker and made my withdrawal via Neteller on 5 February 2013,
I also received an email of withdrawal notification, the email stated that the process of my withdrawal will be validated within 96 hours. But until now (already 13 days) the withdrawal still yet to validate.
So far I never received any email updating me the status, I have check with the casino customer service, and I were informed that the withdrawal was pending processed by their payment agent, I ask her when can the withdrawal validate (as normal processing time is only 96 hours) and she said she can't confirm and ask me to wait until the payment agent email me to confirm withdrawal validated.
My username registered with tehm is P9R79662392.