I have been trying to make a withdraw and keep getting denied. They tell me that the only way to withdraw is by signing up for a UPayCard. I did this and they still refused. They said that I must make a deposit of $200-400 with UPayCard in order withdraw any of my money. Sounds pretty stupid to me to deposit more of my money to withdraw the $1400 I already have in my account. I did not use any bonuses with my deposits. I have read their terms and conditions and there is nothing in them that states I must make a deposit with UPayCard before making a withdraw. Sure would be nice to get my winnings so get my kids some Christmas presents.