My kyc verification is pending since 3 days Not able to withdraw money
3 weeks ago
I submitted my documents for kyc verification on rajabets casino for a withdrawal but my kyc verification has been pending for 3 days. My amount of around 2 lakhs is in the wallet, and I have a loan I want to pay. They are not doing kyc verification and I contacted support and also email support, but I didn't receive any response. Please help.
AskGamblers
1 day ago
• Support Team
Dear Rajabets Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
5 days ago
Everytime Rajabets gives same generic response the documents are provided recently by user. But i provided documents 3 days back on 8 august and previously they didn't clarify that pan card was also needed for verification. They didn't clarify it earlier. In there verification page they shown only identity card front and back picture but now they are asking for pan card. This delayed my kyc verification. So i kindly request askgamblers to intervene in this matter. They didn't clarify me the reason of rejection and delaying in documents verification. They keeps delaying my document verification since 21 june. Dear rajabets casino as an loyal and customer I trusted in rajabets it's really frustrating for me to wait for almost 20 days for document verification. Dear askgamblers kindly look in this matter and thanks for supporting.
Rajabets Casino
5 days ago
• Representative
Dear All,
It seems that the documents were recently provided by the users' end. Please follow the status through the user profile. For any query, please contact [email protected]
Regards,
Team Rajabets
It seems that the documents were recently provided by the users' end. Please follow the status through the user profile. For any query, please contact [email protected]
Regards,
Team Rajabets
1 week ago
Rajabet casino is intentionally rejecting and delaying my document verification since 14 days. Without any reason they are rejecting my documents.I uploaded all correct documents I have proof which documents I have uploaded.I kindly request askgamblers to intervene why they are rejecting and delaying my documents without any reason. This is really frustrating for me. My around 2 lakhs Rs are stucked in rajabet since 20 days.
Rajabet casino please clarify the reason for rejection with proof
Rajabet casino please clarify the reason for rejection with proof
Rajabets Casino Complaint Stats
Resolved
121 / 121
Avg. Amount
$2,213
Avg. Complaint Duration
15 days
Avg. Response Time
3 days
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