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Rajabets delaying verification of account


I submitted all the documents that were required by Rajabets for completion of verification process on 14/06/2026 but it's been more than a week that my account verification status is still in " waiting".

Due to this I am unable to withdraw funds from my account. The total balance in my account is nearly 167000 INR.

I have already contacted live support multiple times, sent several emails, and even raised the issue publicly, but I am only receiving repeated generic responses like please wait, without any clear timeline or resolution

Please check and resolve my issue as soon as possible.

Username: < username removed >

Player id # 1057290

Disputed Casino Rajabets Casino
Amount ₹167000

Discussion

48 hours left for Rajabets Casino to respond.
User name loyalty-level-1
Dear @Askgamblers team please tell rajabet to enhance my withdrawal limit which was earlier 100000 INR.Until then do not close this complaint.
User name

Dear @ashishbanga89,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name loyalty-level-1
Dear All, Yes my account verification now shows completed but I request @askgamblers team to please do not close the complaint untill I have completely withdrawn my balance.Rajabets team have reduced my withdrawal limit to 50000 which was earlier 100000 INR.Kindly enhance my limit to 100000 INR.
User name
Dear All,

It appears that the identity verification process for the user thefearless has been successfully completed.

If you have any further questions or any queries, please reach out directly to suppor­t@r­aja­bet­s.com.

Regards,
Team Rajabets

Rajabets Casino Complaint Stats

Resolved 124 / 124
Avg. Amount $2,160
Avg. Complaint Duration 15 days
Avg. Response Time 3 days

Rajabets Casino Complaints

See all complaints for this casino
KYC Verification Pending for More Than 2 Months and Withdrawal Frozen

Dear AskGamblers Complaint Team,


I am writing to request your urgent intervention regarding my Rajabets account.


Rajabets Account Username: < email removed >


My KYC verification has been pending for more than two months. Around two months ago, Rajabets requested verification documents, and I submitted all the required details and documents on the same day.

Despite fully cooperating with the verification process, my KYC has still not been completed, and my withdrawal remains frozen. I am unable to access or withdraw my funds.


I have also sent multiple follow-up emails to Rajabets, but I am not receiving any proper response or meaningful update regarding the status of my verification.


I want to clearly state that I have not engaged in any fraudulent activity or intentionally violated any betting rules. I have provided the documents requested by Rajabets and have been waiting patiently for more than two months.


I find it unreasonable that my funds can remain inaccessible for such a long period while the operator continues to delay the verification without providing a clear explanation or resolution timeline.


I kindly request AskGamblers to intervene and help me obtain:

  • A clear explanation from Rajabets regarding the reason for the prolonged KYC delay.
  • Confirmation of whether any additional documents or information are actually required from me.
  • Immediate completion of my KYC verification.
  • Release of my legitimate funds and processing of my pending withdrawal.


I have already waited for more than two months and have made several attempts to contact Rajabets directly without receiving an adequate response. Therefore, I am requesting AskGamblers to please escalate this matter and assist me in getting a proper resolution.


I can provide copies of my submitted documents, withdrawal details, and previous correspondence with Rajabets if required.


Thank you for your assistance. I sincerely hope you can help resolve this matter as soon as possible.


Kind regards,

< full name removed >

Rajabets Username: < email removed >

Chart Pointer
46h left
₹40,001
Unreasonable delay in the account verification process

Hi AskGamblers Team,

I am submitting this complaint regarding the unreasonable delay in the account verification process on my Rajabets account.

My Rajabets account currently has an available balance of approximately ₹7,27,000. To access my funds, I was instructed to complete the account verification process before withdrawals could be processed.

I promptly submitted all the requested verification documents. However, it has now been six days, and my verification status is still showing "Waiting." Despite contacting the live support team multiple times, I have not received any meaningful assistance. I have only been advised to wait.

I have fully complied with all verification requirements and have provided every document requested by Rajabets. The continued delay is preventing me from accessing my own funds and has caused significant inconvenience.

I have attached all the relevant supporting documents and evidence, including the requested verification documents, screenshots, and other proofs related to my account and verification process. I kindly request that these be reviewed while investigating my complaint.

I respectfully request that AskGamblers assist in resolving this matter by contacting Rajabets and encouraging them to:

Complete my account verification without any further unnecessary delay.

Enable withdrawals from my account immediately after verification is completed.

I appreciate AskGamblers' assistance in helping to resolve this matter fairly and promptly.

Chart Pointer
66h left
₹727,000
Urgent complaint regarding delayed payout and prolonged verification process

Dear Sir/Madam,


I would like to formally raise a complaint regarding a payout that has been delayed for more than six months on my Rajabets account.


Account Details:


* Username:< sent to the casino >

* User ID: < sent to the casino >


After winning an amount exceeding one million, my withdrawal was placed on hold and I was informed that additional verification was required before the payout could be processed. While I fully understand and respect the need for verification procedures, I am concerned about the timing and duration of this process.


Prior to this significant win, I had deposited funds, played regularly, and successfully received several withdrawals from my account without being asked to complete any additional verification. It was only after winning this substantial amount that my payout was suspended and subjected to an extended verification review.


Over the past six months, I have submitted the requested documents and have repeatedly followed up through email and customer support channels. Unfortunately, each inquiry has resulted in the same generic response advising me to wait, without any clear explanation, timeline, or update regarding the status of my payout.


I believe that a six-month delay is unreasonable, particularly given that I have cooperated fully with all verification requests. The continued withholding of my winnings without a clear resolution has caused significant frustration and concern.


I respectfully request your assistance in reviewing this matter and ensuring that my verification process is completed promptly so that my outstanding payout can be released without any further delay.


I would greatly appreciate a detailed update on the status of my account review, the reason for the prolonged delay, and a clear timeframe for resolution.


Thank you for your attention to this matter. I look forward to your prompt response and a fair resolution.


Yours faithfully,


lkgounder

< id sent to the casino >

Status rejected Rejected
₹1,352,000,000