I won $100 using daily login bonuses.
I redeemed to my bank for the first time 3 days ago.
I get an email this morning saying "your redemption request has been declined".
No reasoning at all was stated. I'm waiting for a response as to why.
I've broken no rules, read the terms of service, my account is fully verified, and I've done nothing at all wrong and use a well known brick and morter bank.
The winnings are back in my casino account.
Very frustrating as I need this $100 for groceries urgently.
Complaint Info
COMPLAINT REFERRED BY AGCCS PARTNER
Daily-Freespins
Referred ComplaintsDear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 163 Resolved
- 2 days Avg. response
- 4 days Avg. complaint duration
- 10,696 USD Avg. amount
-
Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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Resolved
Pulsz Casino - Redemption taking longer than stated
$150
Resolved
Pulsz Casino - Redemption taking longer than stated
Have reached out via email asking how long it will take for my redemption to hit my skrill account. I've received no clear reply. It has been 4 days ...
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Unresolved
Pulsz Casino - Being stonewalled in regards to payment
$13,000
Unresolved
Pulsz Casino - Being stonewalled in regards to payment
Recently I won $31,000 on pulsz.com I was told it would be sent and batches so far I've received one payment of $9,500 a second payment of $8,500. I ...
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