I have a difficult time explaining due to my disability. I deposited money using my chase credit card via Apple Pay. I won $11,000. I verified my account. I redeemed $7000.00. Pulsz said they need more verification. A photo of my credit card used and apple account 2398. With instructions. I did what asked. I received the exact instructions over and over and I sent the same information. Then they sent a photo saying I used credit card ending in 2398 which is impossible because that is my Apple account number. The phone number doesn’t work. They won’t call me. All help options are blocked from me. They are ignoring me now. I have emailed every email available connected to Pulsz.
Complaint Info
Status change from pending to bank transfer. Fingers crossed it is resolved. Thank You I will update
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Resolved I have been paid. Thank You
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Pulsz Casino Complaints
- 56 of 172 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,434 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
$500
Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
I have been using Pulsz for several months and have never cashed out. I finally won around 500 and was going to redeem. Clicked redeem -> verification ...
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Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
For a few months now pulzs has had my account restricted stating that I am part of some lawsuit that I'm not a part of nor have I ever signed anything ...
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Unresolved
Pulsz Casino - Account deletion and failure to withdraw
$10,000
Unresolved
Pulsz Casino - Account deletion and failure to withdraw
I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...
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Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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