On 4/3/24 I requested my first payout from pulsz for 200 dollars. I was asked to provide copies of the 3 cards I had used to verify ownership of the payment method. If I did not have the card i was to upload the bank statement that showed the purchase with the card I no longer had access to. I submitted copies of 2 of the 3 cards and a couple weeks later the statement from the 3rd card bc I no longer had the card. As of 4/25/24 i received an email from the support team at pulsz and they said everything had been verified and I would receive an update regarding my withdrawal within 72 hours. 72 hours have past and I reached out again only to get another email stating within 72 hours I would get an update. It's been an entire month since I started the withdrawal process. Please help
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 55 of 165 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,719 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz not paying out
$1,200
Unresolved
Pulsz Casino - Pulsz not paying out
I’ve had a pulsz account for over two years. I won $1,200 9-10 days ago and still have not received my money. I reached out to customer support and ...
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Unresolved
Pulsz Casino - Redemption non payout along with account being locked
$23,993
Unresolved
Pulsz Casino - Redemption non payout along with account being locked
On January 22, 2026 I won $20,000 playing on pulsz casino. In addition to the amount already on my account for $3992.83 bringing the total amount to $ ...
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Resolved
Pulsz Casino - Time is up I would like my SC wins
$8,681
Resolved
Pulsz Casino - Time is up I would like my SC wins
On 12/10/2025, I won $10,965.30 (I have a screenshot). I learned through the redemption process that I could only request a maximum of $10,000.00 and ...
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Unresolved
Pulsz Casino - Account closed after trying to redeem
$1,800
Unresolved
Pulsz Casino - Account closed after trying to redeem
I've been trying since November to redeem and verify my account. Now they say the account is closed after sending in my legal verification and trying ...
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