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Pulsz Casino - Pulsz delayed payout

UNRESOLVED

Complaint Info

Disputed casino

Pulsz Casino

Amount

$ 200

1 year ago

On 4/3/24 I requested my first payout from pulsz for 200 dollars. I was asked to provide copies of the 3 cards I had used to verify ownership of the payment method. If I did not have the card i was to upload the bank statement that showed the purchase with the card I no longer had access to. I submitted copies of 2 of the 3 cards and a couple weeks later the statement from the 3rd card bc I no longer had the card. As of 4/25/24 i received an email from the support team at pulsz and they said everything had been verified and I would receive an update regarding my withdrawal within 72 hours. 72 hours have past and I reached out again only to get another email stating within 72 hours I would get an update. It's been an entire month since I started the withdrawal process. Please help

AskGamblers
1 year ago

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.