My Redemption for 5000.00 went missing since it has been marked for return back to sender due to cardholders agreements. The Bank advised that it takes 2-5 business days for this process to be completed. Today makes it day 6 since the funds has been returned but somehow the funds magically disappeared because I still haven’t received my Redemption and I been getting the same answers all week long from Bank and Pulsz Casino.
AskGamblers
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
AskGamblers
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
It’s Been One Whole Month Since I Made My Redemption From Pulsz And I Still Haven’t Received My Money . I Been Speaking To Both Parties About This And They Keep Telling Me The Same Thing . At This Point I Feel Like Someone Lying
Just Received Another Update Saying The Sanne Thing
Update From Pulsz
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