My Redemption for 5000.00 went missing since it has been marked for return back to sender due to cardholders agreements. The Bank advised that it takes 2-5 business days for this process to be completed. Today makes it day 6 since the funds has been returned but somehow the funds magically disappeared because I still haven’t received my Redemption and I been getting the same answers all week long from Bank and Pulsz Casino.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
It’s Been One Whole Month Since I Made My Redemption From Pulsz And I Still Haven’t Received My Money . I Been Speaking To Both Parties About This And They Keep Telling Me The Same Thing . At This Point I Feel Like Someone Lying
Just Received Another Update Saying The Sanne Thing
Update From Pulsz
My Attachment Not Sending For Some Reason
Pulsz Casino Complaints
- 55 of 169 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,557 USD Avg. Amount
-
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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Unresolved
Pulsz Casino - Account locked after I tried to redeem
Unresolved
Pulsz Casino - Account locked after I tried to redeem
I have redeemed before my account is verified. I study deposits with them daily, and I went and tried to redeem, and they just locked my account. I’ ...
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Unresolved
Pulsz Casino - Redemption requests
$2,510
Unresolved
Pulsz Casino - Redemption requests
I made 2 redemption requests at Pulsz. One for 2/27/26 for $899.20 and one on 2/28/26 for 1611.10. The following day, they locked my account. I ...
Read more -
Unresolved
Pulsz Casino - Please send me my funds
$475
Unresolved
Pulsz Casino - Please send me my funds
Hello, I have had a Pulsz account for a long time and have had several referrals on the account and redemptions in my account. For some reason, when ...
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