My Redemption for 5000.00 went missing since it has been marked for return back to sender due to cardholders agreements. The Bank advised that it takes 2-5 business days for this process to be completed. Today makes it day 6 since the funds has been returned but somehow the funds magically disappeared because I still haven’t received my Redemption and I been getting the same answers all week long from Bank and Pulsz Casino.
Complaint Info

Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.

Dear all,
This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.
It’s Been One Whole Month Since I Made My Redemption From Pulsz And I Still Haven’t Received My Money . I Been Speaking To Both Parties About This And They Keep Telling Me The Same Thing . At This Point I Feel Like Someone Lying
Just Received Another Update Saying The Sanne Thing
Update From Pulsz
My Attachment Not Sending For Some Reason
Pulsz Casino Complaints
- 52 of 157 resolved
- 2 days avg response
- 4 days avg complaint life
- 10,946 USD avg amount
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Unresolved
Pulsz Casino - Verification of payment
$1,050
Unresolved
Pulsz Casino - Verification of payment
I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...
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Unresolved
Pulsz Casino - After winning gift cards account closed
$104
Unresolved
Pulsz Casino - After winning gift cards account closed
After winning 2 gift cards $84 BJs Restaurant and $20 Bloomin Brands my account gets closed without warning or explanation. Having done nothing wrong ...
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Unresolved
Pulsz Casino - Pulsz wont pay winnings
$4,500
Unresolved
Pulsz Casino - Pulsz wont pay winnings
On June 5th I won $4,500.00. 2 days later, they sent me an email that said they needed verification. I immediately sent everything they asked for. I ...
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Unresolved
Pulsz Casino - I redeemed 6 days ago for 300$ with hopes it would be approved
$300
Unresolved
Pulsz Casino - I redeemed 6 days ago for 300$ with hopes it would be approved
I’m hoping someone can help me. I redeemed 6 days ago for 300$ with hopes it would be approved and in my account in 24 hrs or less as all my ...
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