Pulsz Casino - No account response

Dear @chase.stoeckle,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

As soon as I won $400 and some change, I went to make a redemption request then they locked me out of my ac

I called and left a voicemails and I haven't gotten any call back. I’ve sent several emails and it’s been over 1 week close and I still have not received any payment of $400

Dear Pulsz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Yes! Big update! They will not open the account they closed. They are keeping open some other random account. I specifically let them know I have made deposits under the account they are closing but to no avail. Please help me retrieve my $400