On 6/23/2024 I submitted a redemption request for $1000 and shortly after received an email saying it would be in my account in 3 business days and I had to do nothing further. I am already verified and have redeemed several times through them with no problem. Later in the week I was able to get ahold of support who said it was paid out on 6/26/2024. It has still not deposited to my account and support will not respond to my requests for an update and the status still shows as pending/in progress.
Complaint Info
Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
I have still not received so much as a response from support and my withdrawel is still showing pending/in progress. It's ridiculous that nobody will even send some type of a response they just completely ignore every inquiry I've sent. I bust my.ass in a.steel mill every day for the money I spend on this damn site and this is just a.kick in the face. If this isn't resolved by Friday the 12th I will be contacting my attorney and I don't give a damn what it cost me they shouldn't be able to screw people over like this!!!!
Finally got a response from support. My complaint is being sent to a security's team for review but may take 72 hours to get a response...I'm not getting my hopes up at this point.
Well they followed through with what they said this time. Money was deposited today.
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Pulsz Casino Complaints
- 56 of 172 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 10,434 USD Avg. Amount
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Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
$500
Unresolved
Pulsz Casino - Pulsz locked my account after winning prize no chance to verify full identity
I have been using Pulsz for several months and have never cashed out. I finally won around 500 and was going to redeem. Clicked redeem -> verification ...
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Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
Unresolved
Pulsz Casino - Refusing to pay out even though i was able to spend money
For a few months now pulzs has had my account restricted stating that I am part of some lawsuit that I'm not a part of nor have I ever signed anything ...
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Unresolved
Pulsz Casino - Account deletion and failure to withdraw
$10,000
Unresolved
Pulsz Casino - Account deletion and failure to withdraw
I am submitting this complaint regarding withheld winnings, an unjustified account closure, and an incorrect claim of third-party payment method use.I ...
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Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
$12,592
Unresolved
Pulsz Casino - 13K redemptions not paid since 18 days ago and completely left in the dark
I bought packs and played on Pulsz.com and won some money. I redeemed a total of $12592.50 in multiple transactions from 2/23 to 2/28. However, I've ...
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