I have been playing at Pulsz casino for some time. I am fully verified and pulsz has not had any trouble taking my money when I deposit. I received an email that my account was verified and that I was now elegance for redemptions. Recently I won $2500 and made a redemption request to cash it out. Suddenly, my account is locked and I can’t even log in. Asks me to contact customer support and they don’t reply to emails. Upset, frustrated and in disbelief that my account would be locked simply for trying to redeem. I have not violated any terms and conditions.
Complaint Info

Dear Pulsz Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.

Dear all,
This complaint has been reopened as per Pulsz Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Dear all,
The disputed payment has been paid.

Dear @Kreepy36,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
Pulsz Casino Complaints
- 52 of 157 resolved
- 2 days avg response
- 4 days avg complaint life
- 10,946 USD avg amount
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Unresolved
Pulsz Casino - Verification of payment
$1,050
Unresolved
Pulsz Casino - Verification of payment
I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...
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Unresolved
Pulsz Casino - After winning gift cards account closed
$104
Unresolved
Pulsz Casino - After winning gift cards account closed
After winning 2 gift cards $84 BJs Restaurant and $20 Bloomin Brands my account gets closed without warning or explanation. Having done nothing wrong ...
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Unresolved
Pulsz Casino - Pulsz wont pay winnings
$4,500
Unresolved
Pulsz Casino - Pulsz wont pay winnings
On June 5th I won $4,500.00. 2 days later, they sent me an email that said they needed verification. I immediately sent everything they asked for. I ...
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Unresolved
Pulsz Casino - I redeemed 6 days ago for 300$ with hopes it would be approved
$300
Unresolved
Pulsz Casino - I redeemed 6 days ago for 300$ with hopes it would be approved
I’m hoping someone can help me. I redeemed 6 days ago for 300$ with hopes it would be approved and in my account in 24 hrs or less as all my ...
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