I’ve been an avid player at pulsz casino for sometime now. I’ve made several deposits. My account is fully verified upon signing up. I’ve submitted my valid ID front and back. I’ve passed the selfie biometric verification and I’ve sent bank statements with name and address within 3 months. I then received an email stating my account is fully verified and I’m good to go with making deposits and receiving payouts. I’ve deposited several times and they had no problem taking my money. As soon as I start winning and making redemption request they locked me out of my account.
I called and left a voicemails and I haven't gotten any call back. I’ve sent several emails and it’s been over 1 week close and I still have no received any payment. I have a total of $3,839 pending payment. $1,500 payout request and the remaining are for gift card redemptions. I am the highest tier VIP member on several online casinos and I’ve never experienced this kind of issue. I simply want them to honor the winnings that I’ve earned.
